Adult Protective Services Case Manager 2

Georgia Department of Revenue•Jonesboro, AR

22h•Hybrid

About The Position

Under general supervision, provides personal support services and crisis intervention to clients. May serve as case managers and evaluate, investigate and resolve complaints. Acts as a liaison between client and service providers. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Requirements

Bachelor's Degree in a related field from an accredited college or university; OR One (1) year of experience at the lower level Adult Protective Services Case Manager 1 or position equivalent.
Possession of a valid driver’s license and consistent access to a vehicle for required work-related activities.

Nice To Haves

Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled.
Bachelor’s degree in a Human Services program.

Responsibilities

Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
Evaluates the level of risk to clients and takes appropriate action to ensure safety.
Provides follow-up, consultations and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation.
Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
Maintains required documentation and completes reports within standards of promptness.
Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
Performs other professional responsibilities as assigned.