Adult Literacy Counselor - Adult Literacy

UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK•New York, NY

11h•$49,000 - $50,942•Onsite

About The Position

University Settlement's Adult Literacy Program provides English for Speakers of Other Languages (ESOL) and technology classes to immigrant adults in New York City. The Adult Literacy Counselor provides counseling, case management, academic advisement, employment support, and other services that help students overcome barriers to learning and achieve educational and employment goals. The role works with students, teachers, staff, partner agencies, and community organizations, and includes outreach, student progress tracking, data entry, and occasional substitute teaching of ESOL classes. The position is full-time, 35 hours per week, Monday through Friday, generally 9:00 a.m. to 5:00 p.m. The counselor must be available to work one evening per week until 9:00 p.m. and at off-site locations. The job is based at 175 Eldridge Street in New York, NY.

Requirements

Bachelor's degree in Social Work, Human Services, Education, Business, Psychology, or a related field.
Bilingual Spanish required.
Excellent verbal and written communication and interpersonal skills.
Experience working with culturally diverse immigrant communities and knowledge of vocational training, computer literacy, employment, ESOL, and HSE programs.
Experience with data entry and strong computer proficiency in Microsoft Office Suite and Google Suite.
Excellent judgment and problem-solving ability, strong organizational skills, and ability to multitask.
Self-motivated and able to work efficiently and effectively under pressure, both independently and as a team member.
Availability to work one evening per week until 9:00 p.m. and at off-site locations.

Nice To Haves

One year of experience teaching adults in a workforce development, recruiting, human resources, or ESOL classroom setting.
Familiarity with multiservice agencies throughout Manhattan, particularly the Lower East Side.
Experience providing comprehensive assessment and case management services to a large caseload.

Responsibilities

Provide counseling, case management, academic advisement, employment counseling, and other adult education supports, including re-entry or immigration support.
Assess students' needs and develop individual education plans.
Refer students to providers, partner agencies, and programs for access to training and education.
Work with teachers and other staff to help students meet program requirements.
Conduct follow-up and outreach to support students' job and educational outcomes.
Help students prepare and polish resumes and conduct mock job interviews.
Help students develop workplace soft skills, including active listening, giving and receiving feedback, and constructive relationships with colleagues and supervisors.
Educate students about immigrants' and workers' rights.
Promote multigenerational learning at home and support students' involvement in their children's and grandchildren's education.
Help parents navigate the New York City public school system.
Communicate and plan with students to help them overcome barriers to learning.
Organize and lead educational field trips.
Conduct student and community outreach about the Adult Literacy Program.
Translate materials into other languages.
Attend ASISTS training and enter data into the ASISTS database.
Assist with data collection and analysis to identify program development opportunities and transition and post-secondary training pathways.
Track student achievement and attainment of NRS goals.
Maintain student attendance and performance records.
Attend 14 hours of RAEN professional development and State-mandated Literacy Zone Conferences.
Network with Literacy Zone collaborators to help meet Literacy Zone objectives.
Substitute teach ESOL classes as needed during the scheduled shift.
Perform other duties as assigned by the supervisor.