Adult Education Intake Specialist Part-time
About The Position
Columbus Technical College is seeking a part-time Adult Education Intake Specialist to serve as the first point of contact for prospective and current Adult Education students. The position conducts intake interviews, assesses student needs, assists with enrollment and orientation, maintains accurate student records, and provides customer service. It helps connect students with appropriate educational and support services to promote enrollment, persistence, and program completion. The schedule is approximately 14–18 hours per week during daytime hours. Work may take place on the main campus or off campus at the Puckett Center. Pay is listed as $25.00 per hour, with the final rate commensurate with education and experience. No benefits are provided.
Requirements
- High school diploma or equivalent.
- Six months of related work experience.
- Knowledge of intake and enrollment processes.
- Ability to conduct professional interviews and assess student needs.
- Strong problem-solving and customer service skills.
- Ability to multitask and manage competing priorities.
- Ability to work independently and as part of a team.
- Knowledge of FERPA and student confidentiality requirements.
Nice To Haves
- Experience working in Adult Education, higher education, workforce development, or human services.
- Experience with student information systems and data management.
- Bilingual skills.
Responsibilities
- Conduct intake interviews with prospective students and gather educational, employment, and personal background information.
- Explain program services, eligibility requirements, class schedules, and available resources.
- Assess student goals and needs to determine appropriate program placement.
- Assist students with enrollment applications and required documentation.
- Verify student eligibility and collect supporting documents.
- Conduct student orientations and explain program expectations, attendance requirements, and student responsibilities.
- Assist students with pre-testing, registration, and class placement.
- Ensure required forms are accurately completed and submitted on time.
- Provide customer service to students, staff, and community partners.
- Respond to inquiries by phone, email, and in person.
- Connect students with community resources, career services, training opportunities, and support services as needed.
- Maintain the confidentiality of student records and information in accordance with FERPA and program policies.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
