Adult Development Program Manager
About The Position
The Adult Development Program Manager is responsible for the coordination, delivery, and continuous improvement of Adult Education, ESOL, and Financial Empowerment programming. This role focuses on instructional leadership, student support, and financial capability initiatives that promote educational advancement, financial stability, and long-term self-sufficiency for adult learners. The Manager oversees ESOL and Adult Education instruction, supports instructors, ensures program quality and compliance, and leads Financial Empowerment initiatives, including full management of the VITA tax program. This position plays a key role in integrating financial literacy into adult education services and strengthening community impact.
Requirements
- Bachelor’s degree preferred
- Minimum 3 years of relevant experience
- Experience teaching ESOL/adult learners
- Bilingual (English/Spanish) required
- Strong leadership and organizational skills
- Experience with data systems and reporting
- Ability to work with diverse populations
- Availability for evening hours and occasional Saturdays
- Travel between local sites as needed
- Ability to manage multiple priorities in a fast-paced environment
- Must have a suitable CORI and SORI check completed within the first thirty (30) days of employment
- Ability to work effectively with and meet the needs of people from a wide range of backgrounds, identities, cultures, nationalities and languages that make-up the rich complexity of GLCAC employees, partners in the community, and clientele.
Nice To Haves
- Experience managing or supporting VITA programs preferred
Responsibilities
- Provide leadership and oversight for ESOL and Adult Education programming
- Supervise, mentor, and support instructors through classroom observations, coaching, and professional development
- Ensure high-quality curriculum, lesson planning, and instructional delivery (in-person and online)
- Coordinate assessments, including BEST Plus testing, and ensure compliance with program standards
- Lead staff meetings, trainings, and continuous improvement efforts
- Advise students academically and support transitions into employment, training, or continued education
- Coordinate recruitment, enrollment, orientations, and retention strategies
- Maintain accurate and timely data entry in required systems
- Ensure compliance with funding, program, and reporting requirements
- Collaborate across programs to strengthen service delivery and participant outcomes
- Lead the planning, implementation, and evaluation of Financial Empowerment initiatives
- Oversee all aspects of the VITA tax program, ensuring compliance with IRS regulations and quality standards
- Recruit, train, and supervise VITA volunteers
- Manage tax site operations, including intake, scheduling, and client services
- Maintain reporting, track outcomes, and resolve filing issues
- Conduct outreach and build partnerships
- Ensure client satisfaction and workflow management
- Collaborate with HR for onboarding and offboarding of volunteers
- Design and deliver financial literacy workshops
- Integrate financial capability education into Adult Education and ESOL programming
- Provide individual financial coaching
- Support participants in accessing resources that improve financial well-being
- Complete other tasks as assigned and needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
