Adult Crisis Counselor

Aroostook Mental Health Services, Inc.•Calais, ME

1d•$36,763 - $44,116

About The Position

The Adult Crisis Counselor provides immediate, compassionate crisis support and intervention to adults experiencing mental health or substance use crises at the Adult Crisis Stabilization Unit (ACSU) in Calais, Maine. The role works in a fast-paced setting where empathy, critical thinking, and teamwork are essential, and provides integrated services that support clients’ overall health and well-being. The counselor also provides phone support, crisis intervention, stabilization, information, and referrals to callers. The position supports clients throughout referral, admission, continuing care, and discharge, while tracking their status and needs and helping develop and follow treatment, discharge, and crisis plans. It includes household responsibilities such as meal preparation, cleaning, and laundry, as well as educating staff, clients, families, providers, and the community about Emergency Services and available resources. The counselor must complete required documentation, participate in consultation meetings, and follow the ACSU and Emergency Services Employee Handbooks. A high school diploma is required. MHRT-1 is provided upon hire and must be completed within the first 30 days. Under the MHRT-1 Provisional, First Aid, CPR, Mental Health Support Specialist, and MANDT (Level I) must be completed within one year of hire. Employees must maintain required certifications and keep their MHRT-I current.

Requirements

High school diploma.
Complete the MHRT-1 within the first 30 days of employment; it is provided upon hire.
Complete First Aid, CPR, Mental Health Support Specialist, and MANDT (Level I) within one year of hire under the MHRT-1 Provisional.
Maintain all certifications and keep the MHRT-I current to remain in good standing.

Responsibilities

Support referral, admission, continuing care, and discharge of adults to and from the ACSU.
Provide crisis intervention and stabilization services to clients at the ACSU.
Track each client daily, including mental status, activities of daily living, treatment-plan progress, safety concerns, medication administration, and 24/7 monitoring.
Assist with developing and following treatment plans, discharge plans, and crisis plans.
Assist with meal preparation, cleaning, laundry, and other household responsibilities.
Educate staff and the community, including clients, family members, and providers, about Emergency Services, available resources and options, and how to access them.
Complete and maintain documentation according to policy and procedure.
Access and participate in team, agency, and clinical consultation meetings.
Follow protocols in the ACSU and Emergency Services Employee Handbooks.
Provide integrated services that support clients’ overall health and well-being.
Provide callers with phone support, crisis intervention, stabilization, information, and referrals.