Mather Community Campus, Family Program - Adult Case Manager

Volunteers of America Northern California & Northern Nevada, Inc.•Mather, CA

22h•$24 - $30•Onsite

About The Position

Volunteers of America Northern California & Northern Nevada (VOA-NCNN) is a ministry of service dedicated to helping those in need rebuild their lives and reach their full potential. As one of the largest providers of social services in the region, VOA-NCNN operates over 40 programs including housing, employment services, substance abuse, and recovery services. The mission is to change individual lives, instill hope, increase self-worth, and facilitate independence through quality housing, employment, and related supportive services. This role is for a full-time Adult Case Manager for the Family Program at the Mather Community Campus.

Requirements

Two years of successful experience in the delivery of human services or any combination of education, training and experience, which would provide the knowledge and ability to complete the duties outlined above.
Knowledge of social casework objectives, principles, and methods, employment readiness, permanent/supportive housing, public welfare laws and the functions of public welfare agencies, principles of community organization and problems which call for the use of both public and private community resources, individual and group behavior and effects of social and economic forces upon individuals and families, principles and techniques of interviewing, computer skills/applications, principles of cultural competency and diversity, knowledge of challenges concerning dysfunctional families, domestic violence issues, problems unique to women, problems unique to families, disadvantaged and underserved populations, people of color, persons with disabilities, individuals with chemically issues, and the general homeless population.
Ability to demonstrate skill in the application of casework methods and practices.
Ability to provide program and casework consultation to other staff members.
Ability to interpret to the applicant, program participant, or others the public welfare programs as set forth in the laws, rules, regulations, policies and procedures.
Ability to establish and maintain effective individual and group relationships with clients, the general public, and employees.
Demonstrate ability in record keeping.
Good written and verbal communication skills.
Valid California driver's license and ability to meet the organization’s insurance carrier guidelines.
Must pass all required background clearances in accordance with agency, County, State, and federal standards.
CPR/First Aid certification is required within 90 days of employment.
Completion and maintenance of all required training and health clearances.
Excellent oral and written communication skills
Critical thinking, analyzing information, and making reasonable decisions
Skilled in Microsoft 365 computer applications
Excellent organizational skills
Fluency in English, legible handwriting, skills in record-keeping
Ability to de-escalate crises and assist residents and staff in emergencies

Nice To Haves

A Bachelor’s Degree in Social Work or a related field is preferred.

Responsibilities

Perform and provide a written assessment of program participant’s needs and develop individualized service plans with short- and long-term goals including support the goal of housing.
Evaluate intensive short- and long-term individualized service plans on a regular basis and revise goals as appropriate.
Facilitate an array of employment focused groups designed to meet participant needs.
Educate program participants on issues surrounding living skills, parenting, budgeting and money management, health and hygiene, housing, and drug and alcohol abuse.
Develop and maintain comprehensive lists of community resources for use by program participants; refer program participants accordingly. Work closely with Employment and Housing Specialists.
Establish individualized budgets with program participants and assist program participants in monitoring savings and expenditures.
Conduct in-home visits and provide support services as necessary or directed.
Document all contact with program participants; prepare all screenings, assessments, service plans, evaluations, and reporting records.
Maintain case notes and other documents in the Homelessness Management Information System (HMIS).
Coordinate incoming and outgoing participants’ referrals with other community agencies.
Attend case conferencing and other meetings and training as directed.
Perform other related duties as assigned.