About The Position

The Site Aide supports the smooth operation of a meal site, creates a welcoming atmosphere for diners, coordinates and guides volunteers, ensures sanitation and food-handling requirements are followed, and provides courteous, responsive service to county residents and the public. Duties may also include delivering home-delivered meals. These are annual LTE positions and are not seasonal.

Requirements

  • High school diploma or equivalent.
  • One year of related work experience involving food service and/or work with special population groups.
  • Complete a Safe-Serv Food Service training program and obtain certification within 90 days of hire.
  • Valid driver’s license.

Nice To Haves

  • Previous experience working with seniors.

Responsibilities

  • Greet participants; take meal reservations and cancellations; register and orient new Senior Dining participants on registration and donation procedures.
  • Ensure appropriate staffing and oversee volunteers during meal-site setup, service, and cleanup.
  • Maintain participant attendance and meal-service records and forward required records to the ADRC office on the last day of each month.
  • Collect, record, and deposit fees and donations.
  • Assist with recruiting, training, and scheduling volunteers for congregate and home-delivered meal programs, and maintain records of volunteer hours.
  • Maintain and order food and other supplies as needed.
  • Participate in training activities required or recommended by the Nutrition & Transportation Program Coordinator or Division Manager.
  • Ensure compliance with state and federal food sanitation regulations; address noncompliance when possible or report it when assistance is needed.
  • Recommend program improvements to the Nutrition & Transportation Program Coordinator.
  • Assist the coordinator with training new volunteers and Site Aides as needed.
  • Deliver meals and follow program procedures to contact emergency contacts when a home-delivered meal participant does not answer the door.
  • Follow up with Senior Dining participants who do not arrive for a meal.
  • Keep food hot or properly refrigerated until serving, maintain food-safety standards, and monitor, track, and submit daily food-temperature logs monthly.
  • Serve food and assist individuals who need help.
  • Dine with participants as often as possible to support meal evaluation and quality control.
  • Clean dishes, tables, and appliances; sweep and clean floors; and dispose of garbage properly.
  • Understand and ensure compliance with state-mandated Senior Nutrition Program guidelines.
  • Conduct initial and reassessment visits for home-delivered meal participants when appropriate for the site’s community.
  • Use discretion, maintain confidentiality and HIPAA compliance, and maintain a nonjudgmental attitude.
  • Participate in ADRC strategic planning and engagement activities.
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