ADR Program and Volunteer Specialist (PT) - Long Island Dispute Resolution Center
About The Position
EAC Network, a leading not-for-profit social service agency, is seeking a part-time ADR Program and Volunteer Specialist to join the Long Island Dispute Resolution Centers (LIDRC). This role supports the coordination and delivery of Alternative Dispute Resolution (ADR) services in Nassau and Suffolk Counties. The Specialist is responsible for volunteer mediator recruitment, onboarding, engagement, and support, and assists with court and community-based ADR programming. Collaboration with volunteers, court personnel, community partners, and staff is key to ensuring effective program operations. The position also provides administrative and operational support for specialty mediation initiatives, such as Small Claims, Surrogate’s Court, and Family Court programming. Periodic travel between Nassau and Suffolk Counties, and occasional travel throughout New York State for agency-related activities, is required.
Requirements
- Master’s Degree required
- Completion of Initial Basic Mediation Training required
- Must have access to automobile and possess valid NYS Driver's License and adhere to all safety rules of the road exercising appropriate driving judgment.
Nice To Haves
- Juris Doctor (JD) preferred
- Minimum of two (2) years of experience in mediation, court operations, program coordination, volunteer management, nonprofit services, or a related field preferred
- Experience working with volunteers, ADR services, courts, or community-based programs preferred
Responsibilities
- Assist with recruitment, onboarding, engagement, and support of volunteer mediators.
- Maintain volunteer records, training documentation, and scheduling coordination.
- Support volunteer communication and retention efforts.
- Support coordination and administration of ADR services and specialty programs, including Small Claims, Surrogate’s Court, Family and Matrimonial Court programming.
- Serve as Court Greeter/Mediator by providing information regarding mediation services, assisting court users, and conducting mediations as assigned.
- Assist with scheduling, outreach activities, program logistics, reporting, and data tracking.
- Maintain accurate case and program records within agency databases.
- Represent the program at community meetings, outreach events, and presentations, as assigned.
- Support partnerships with courts, schools, agencies, and community organizations.
- Assist with general administrative duties, including correspondence, scheduling, data entry, and file maintenance.
- Support virtual and in-person program operations while maintaining confidentiality of participant information.
- Perform other duties as assigned in support of ADR program operations.
Benefits
- 401(k) plan
- Flexible and hybrid schedules
- Supportive work environment committed to well-being and growth
- Eligibility for Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
