Adoption Coordinator - Pinellas Campus

Humane Society Brand•Clearwater, FL

5d•Onsite

About The Position

The Adoption Coordinator is responsible for providing excellent customer service to the public, assisting in finding homes for homeless animals, and working with shelter staff to ensure the best care for the animals. This role involves maintaining accurate records, supporting offsite adoption events, and ensuring all adoption paperwork is compliant with partner policies. The coordinator will also handle communication regarding animal returns, process donations, and maintain the cleanliness of adoption areas. Additionally, they will explain and promote various shelter programs and services, assist adopters with pet selection, and conduct follow-up calls.

Requirements

Must be able to lift 50lbs +
Previous experience working with animals is preferred.

Responsibilities

Provide excellent customer service to the public.
Help find homes for homeless animals.
Work alongside shelter staff to provide the best care for animals.
Ensure the safety of animals and prevent unauthorized removal from enclosures.
Maintain accurate shelter inventory reports.
Support offsite adoptable pet inventory at all offsite adoption centers.
Ensure pet and adoption paperwork is in compliance with adoption partner policy and procedures.
Provide daily email communication regarding pets returning to the main shelter.
Interview prospective adopters, answer questions, and provide education.
Maintain proper records on outgoing animals (adopted, returned to owner, transferred).
Receive and record incoming monies for shelter operations.
Keep adoption offices, hallways, windows, desks, and floors clean.
Explain and promote various programs and services offered by HSTB.
Assist potential adopters with pet visitations and selection.
Make adoption follow-up calls to adopters.
Perform cleaning duties including scrubbing cat cages, litter boxes, cleaning, and mopping.
Process donations that come into the shelter.