Patient Access / Registration (ADMITTING REGISTRAR) 40D

Trinity Health•Hartford, CT

7d•$18 - $24•Onsite

About The Position

The Admitting Registrar is a resource person responsible for bedside registration in the Emergency Department, collecting copayments, and gathering accurate patient demographic, insurance, and patient-liability information. The role also handles pre-registration for patient admissions, explains insurance and private-pay liabilities, and refers patients who need financial counseling. This is a full-time, 40-hour position with a 7:00 a.m.–3:30 p.m. schedule, including every other weekend. Weekend and holiday differentials apply. Training is Monday through Friday, 8:00 a.m.–4:30 p.m., for two to three weeks, with approximately half of the training at Mercy in Springfield. A third training week is required for candidates with less than one year of hospital registration experience.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills.
Knowledge of medical terminology and medical insurance.

Nice To Haves

Patient access hospital experience is strongly preferred.

Responsibilities

Obtain approvals and payments on site.
Gather accurate demographic, insurance, and patient-liability information.
Complete the pre-registration process for patient admissions.
Explain insurance and private-pay liabilities and refer patients who require financial counseling.
Accurately enter or update patient demographic, insurance, and patient-liability information.
Post payments to the appropriate screen and complete reconciliation reports.