Admitting & Discharge Administrative Assistant - Casual on Call
About The Position
This position is at the L05 level with an hourly pay range of $33.93 - $42.93. Reporting to the Clinical Care Manager, the incumbent operates the Hospital switchboard and paging systems; registers patients and processes hospital admissions, discharges and transfers for inpatients, Emergency, Surgical Day Care, Minor Procedure and Clinical patients in the Patient Information (ADT) System; performs hospital reception and other related financial and clerical duties, liaises with patients, physicians, visitors, hospital departments and other staff. A six-week full-time orientation is required at the start of employment.
Requirements
- Grade 12 education or GED
- Minimum 6 months experience dealing with the general public
- Minimum 6 month experience in an office setting
- Type speed of 40 wpm
- Non Violent Crisis Intervention or other violent prevention training (to be obtained within 6 months of hire)
- Knowledge of the functions of a general hospital
- Knowledge of MS Office products Word, Excel, and Outlook
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Excellent typing/keyboarding skills
- Excellent organizational skills
- Excellent problem-solving skills
- Strong observation skills
- Ability to interview patients who are often under duress and obtain necessary information
- Ability to multi-task
- Ability to pay attention to detail, accuracy and thoroughness
- Proficient use of office equipment and computers
- Ability to prioritize multiple demands in a stressful environment
- Ability to work independently and without supervision
- Ability to maintain confidentiality, use tact and diplomacy, and work under pressure
- Cross Cultural awareness
Nice To Haves
- Experience with a switchboard or paging system
- Medical terminology course
- Medical Office Assistant or similar medical office or hospital support type course such as Hospital Support Specialist
- Experience with Meditech
- Previous admitting experience
Responsibilities
- Operates the Hospital switchboard and paging systems
- Registers patients and processes hospital admissions, discharges and transfers for inpatients, Emergency, Surgical Day Care, Minor Procedure and Clinical patients in the Patient Information (ADT) System
- Performs hospital reception and other related financial and clerical duties
- Liaises with patients, physicians, visitors, hospital departments and other staff
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
