Admitting Coordinator Cws I

The Methodist HospitalsGary, IN
Onsite

About The Position

The Central Scheduler accepts and processes requests to schedule outpatient tests/procedures using EPIC Cadence Scheduling system. Strives to obtain patient pre-registration data during scheduling process and performs patient pre-registration in the Hospital Information System (EPIC). In addition to facilitating a coordinated patient and service department schedule, the scheduler answers patient questions regarding their test(s) and/or procedure(s). Works extended hours as required to complete job functions within established standards.

Requirements

  • Medical terminology knowledge preferred.
  • Ability to prioritize job functions, work independently and exercise good judgment.
  • Must possess good written and verbal communication skills.
  • Must possess good organizational/analytical skills and mathematical aptitude.
  • Proficient use of calculator and minimum typing (45 wpm).
  • Basic personal computer skills.
  • A high school diploma/GED Equivalent is required.
  • One (1) year of responsible work experience in a hospital registration position, medical business office or a closely related field is required.
  • Post high school education may be substituted on a year for year basis to meet the work experience requirement.
  • Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

Nice To Haves

  • Associates in Business Management Preferred

Responsibilities

  • Scheduling patients via telephone or faxed scripts and patient registrations.
  • Obtains authorizations and referrals.
  • Verifying insurance and demographic information.
  • Confirms patient appointments and prep instructions.
  • Assures pre-certifications, authorizations and/or referrals are obtained prior to service.
  • Schedules patients according to departmental guidelines
  • Adheres to Red Flag Rule when registering patients.
  • Assures pre-certifications, authorizations and/or referrals are obtained prior to service.
  • Asks & updates MSPQ every patient visit, without relying on prior visit information.
  • Maintains productivity by processing Methcare labs, pre-registering patients or working workques when not scheduling or registering patients.
  • Scans in all necessary documentation (scripts)
  • Accurately selects medical record (all patients) and hospital account (correct recurring account).
  • Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information.
  • Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.
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