Patient Access Rep Admitting/Fulltime/Day 10 hr Shifts

KPC GLOBAL MEDICAL CENTERS • Menifee, CA

21h

About The Position

The Admitting Clerk communicates effectively verbally and non-verbally, demonstrates strong interpersonal skills, interacts diplomatically, and maintains a professional demeanor with all customers. The role involves discussing personal and financial matters with patients or their representatives. The clerk uses problem-solving and process-efficiency skills, applies knowledge of insurance benefits, covered services, billing, and collection procedures for government insurance, and uses general office-procedure knowledge and resources in an organized manner. Performs other duties as assigned. The position may require weekend and holiday coverage.

Requirements

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.
• Violence Prevention & De-Escalation certification or training is required within 90 days of hire.
• Strong interpersonal skills and the ability to interact diplomatically and maintain a professional demeanor with all customers.
• Knowledge of insurance benefits, covered services, billing, and collection procedures for government insurance.
• General knowledge of office procedures and ability to use resources in an organized manner.

Nice To Haves

• High school diploma or equivalent.
• At least one year of hospital admitting experience.
• At least one year of customer service experience.

Responsibilities

• Communicate effectively with patients, representatives, and other customers, verbally and non-verbally.
• Discuss personal and financial matters with patients or their representatives.
• Use problem-solving and process-efficiency skills.
• Apply knowledge of insurance benefits, covered services, billing, and collection procedures for government insurance.
• Use general office procedures and resources in an organized manner.
• Perform other duties as assigned.
• Provide coverage on some weekends and holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED