Patient Access Rep Admitting/Fulltime/Day 10 hr Shifts
About The Position
The Admitting Clerk communicates effectively, verbally and non-verbally, and maintains a professional demeanor while interacting diplomatically with customers. The role involves discussing personal and financial matters with patients or their representatives, applying problem-solving and process-efficiency skills, and using general office-procedure knowledge and resources in an organized manner. The position also requires knowledge of insurance benefits, covered services, and billing and collection procedures for government insurance. Performs other duties as assigned. Weekend and holiday coverage is required.
Requirements
- Violence Prevention & De-Escalation certification is required within 90 days of hire.
- High school diploma or equivalent preferred.
- One year of hospital admitting experience preferred.
- One year of customer service experience preferred.
Nice To Haves
- High school diploma or equivalent.
- One year of hospital admitting experience.
- One year of customer service experience.
Responsibilities
- Communicate effectively with patients, representatives, and other customers.
- Discuss personal and financial matters with patients or their representatives.
- Use problem-solving and process-efficiency skills.
- Apply knowledge of insurance benefits, covered services, and government insurance billing and collection procedures.
- Use office resources in an organized manner.
- Perform other duties as assigned.
- Provide weekend and holiday coverage.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
