Admissions Supervisor

Baptist • Jackson, MS

3d • Onsite

About The Position

Responsible for the management of admitting personnel in assigned areas. Accountable for assigned reports and completion. This is a working supervisor role that involves direct participation in admission processes. The position ensures efficient and quality services, maintains the integrity of admissions, and ensures compliance with federal and state regulations. Key responsibilities include managing up-front collections (training, reporting, and monitoring), ensuring adherence to policies and laws regarding the release of information, and acting as support and consultant for satellite areas. The role involves providing information to the general public, patients, physicians, and physician offices, maintaining a polite and professional demeanor, and striving to meet and exceed goals for all areas of responsibility, tasks, and patient satisfaction as set by Administration and Corporate expectations. The supervisor is expected to take initiative to improve processes, aim for positive customer outcomes, and lead by example.

Requirements

• Previous clerical experience
• Customer service skills
• Previous admitting experience or physician office experience
• Able to write and communicate on a high school level

Nice To Haves

• CHAA or CPAR on hire

Responsibilities

• Responsible for management of admission personnel in assigned areas.
• Acts as support/consultant personnel to decentralized admission areas with and under direction of Admitting Manager.
• Provides leadership through facilitating BMH visions/values through personal example and interaction with staff.
• Communicates policies and goals, which will result in enhanced employee skills, management, and leadership.
• Maintains budget and identifies opportunities for cost reduction, enhance profitability and optimal resource utilization.
• Demonstrates Service First characteristics to all.
• Sets example for department and other hospital personnel.
• Identifies opportunities for improvement resulting in enhanced service and customer satisfaction.
• Performs related accountabilities/responsibilities as required or directed without complaint.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED