Admissions Services Coordinator - Admissions Office
About The Position
Responsible for managing the application process for students applying to the assigned program for the University. This role supports Admissions initiatives through coordination of the application process for first-year and transfer students, as well as scholarship applicants. It also involves verification of official documentation, maintaining accurate applicant information, answering the main Admissions office phone line, and responding to emails from the admissions incoming email account. The position also balances receipt of application enrollment fees and assists with check-in for on-campus events, including greeting students at campus locations.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Relevant Experience (2 Years)
- Adaptability
- Confidential Data Handling
- Cross-Functional Communications
- Customer Relationship Management (CRM) Software
- Detail-Oriented
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Oral Communications
- Organizational Savvy
- Recordkeeping
- Teamwork
- Working Independently
- Written Communication
Nice To Haves
- Bachelor’s degree.
- Three years of relevant work experience.
- Familiarity and/or experience with specialized computer programs, such as CRM technology, is helpful.
Responsibilities
- Support Admissions initiatives through coordination of the application process for first-year and transfer students, as well as scholarship applicants, applying to the assigned program for the university.
- Support Admissions initiatives through verification of official documentation and materials received by the Office of Admissions.
- Maintain accurate information for applicants and inquiries attending Admissions events on and off campus.
- Answer Admissions office main phone line.
- Answer questions from callers or transfers calls appropriately if unable to answer.
- Review, respond to and/or distribute email from the admissions incoming email account in a timely manner to Admissions staff and campus partners.
- Balance receipt of application enrollment fees.
- Support Admissions initiatives by assisting with check in for on-campus events.
- Greet and welcome students at the airport or on-campus locations.
- Perform other duties as assigned.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Adult care resources.
- Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
