ADMISSIONS REP/REGISTRAR - BH

UHS•Las Vegas, NV

9h•Onsite

About The Position

Spring Mountain Treatment Center is seeking a full-time Admissions Rep. This role is primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization, patient referrals, and families. Strong telecommunications skills and critical thinking ability are essential. Spring Mountain Behavioral Services has provided mental health services to the Las Vegas community since 2001, treating children, teens, adults, and senior adults with behavioral health or addiction issues. The center offers a supportive and healthy environment with 24-hour care, facilitating positive changes in patients' lives. Spring Mountain Treatment Center, a 110-bed mental health facility, focuses on acute crisis stabilization for patients aged 5 to 65, including individualized treatment, a structured therapeutic environment, intensive physician involvement, and daily group and educational programs.

Requirements

Minimum High School Diploma or equivalent
Health insurance knowledge and experience working with health insurances and claims required.
A minimum of two years’ experience in a hospital setting
Experience and knowledge of working with health insurances required.
Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served in the assigned unit/department.
Strong telecommunication skills and critical thinking ability.
Computer proficiency to include word processing, spreadsheet and database programs.
Able to demonstrate knowledge of organizational structure and programs provided by the hospital.
New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:00 am – 4:30 pm Monday through Friday
Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check)

Nice To Haves

Bachelors Degree in Social Work or Behavior Sciences preferred
One year Intake experience preferred.

Responsibilities

Review prospective admission against approved admission criteria, policies and procedures.
Initiate contact to gather required clinical and demographic data from patients and other sources.
Respond promptly to inquiry calls.
Refer inquiries to other agencies and community resources when not appropriate for facility assistance and admission.
Coordinate with referral sources.
Coordinate transportation arrangements for patients.
Responsible for maintaining all the documentation involved with the admission process.
Ensure timeliness of phone calls to achieve admissions.
Performs other duties as assigned/required by this position.