Admissions and Records Specialist

Tennessee Board of Regents • Nashville, TN

2d

About The Position

Responsible for creating and maintaining College admissions records for both new
applicants and returning students.

Requirements

• Associate’s degree.
• One (1) year experience working in an office setting.
• Ability to establish & maintain effective working relationships with a wide range of population of co-workers, faculty, staff and students.
• Excellent customer service and communication skills.
• Ability to make decisions independently.
• Strong organizational, analytical and technical skills.
• Basic knowledge of Microsoft Word and Excel.
• Ability to work some evenings, weekends and special events as needed or assigned.

Nice To Haves

• Prior work experience in higher education, particularly in an admissions or records office.
• Experience using Banner Student.
• Experience with Slate CRM.

Responsibilities

• Perform job duties from the assigned campus or work location.
• Monitors daily the Course Plan of Study report and communicates outcomes to the Financial Aid office for processing.
• Monitors daily consolidation of records in Slate CRM.
• Retrieves daily list of admitted students from Slate CRM and maintains and prints admissions decision letters.
• Shares primary responsibility for accepting applications, processing applications, maintaining student files, making referrals and answering other questions relative to admissions and records requirements, including for academic programs with special admissions requirements.
• Serves as a subject matter expert with regard to College admissions and records policies and procedures and assists students and faculty and staff with regard to these policies and procedures.
• Processes applications, transcripts and other admissions documents, ensuring that data entry in all relevant systems is accurate.
• Responds to student inquires with regard to their files and the status of their applications, transcripts and other relevant items.
• Notifies students of transfer credit from previous institutions and posts credits to students’ academic record.
• Coordinates evaluation of transfer credit with Academic Divisions.
• Maintains physical and electronic student records in accordance with department and College standards.
• Serves as a registrar for the Selective Service System by verifying students’ Selective Service registration status.
• Provides clerical and functional support to the Welcome Center as needed or assigned.
• Assists with College graduation ceremonies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees