Admissions Receptionist
About The Position
This position is responsible for registering patients effectively through Meditech, understanding its functionality and accurately registering different account types. The role also involves understanding the pre-registration process for prior dates of service. The Admissions Receptionist ensures appropriate steps are taken before completing the registration process, including pre-certification, obtaining signed consents, adhering to medical compliance for Medicare patients, and following the self-pay policy. Additionally, the role involves completing HPE applications, scheduling financial navigation appointments, collecting payments for services rendered and previous bills, and managing petty cash per shift. The position requires professional interaction with patients, visitors, vendors, and volunteers, assisting guests, maintaining confidentiality, and displaying professionalism with peers. Responsibilities also include completing daily logs, filing paperwork, completing shift checklists, answering and logging phone calls, paging on-call staff, and announcing Safety Briefing Meetings and Quiet Time.
Requirements
- High school diploma or GED
- Reading and writing skills required
- One year experience in admitting office with switchboard/communications system
- Knowledge of admitting/business office/health care environment
- Can correctly type 30 words per minute
- Computer literate
- Data entry experience
- Committed to “cross training” philosophy for all assigned tasks
- Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
- Works well with stress from patient dissatisfaction with registration process
- Ability to use office equipment
- Works independently with little supervision
- Ability to work under pressure with time constraints
- Ability to concentrate
Responsibilities
- Registers patients effectively through Meditech
- Understands Meditech functionality and registers different account types accurately
- Understands pre-registration for prior date of service process
- Ensures appropriate steps have been taken prior to completing registration process
- Completes registration process ensuring pre-certification, appropriate consents are signed, adherence to medical compliance for Medicare patients, and self-pay policy is followed
- Completes HPE applications when appropriate
- Schedules financial navigation appointments as needed
- Collects payments for services rendered as needed
- Collects payments from patients paying previous bills
- Keeps account of petty cash per each shift
- Interacts professionally with patients, visitors, vendors, and volunteers
- Assists guests
- Maintains confidentiality of guests, patients, and all SCCH employees
- Displays professionalism and courtesy with peers
- Completes appropriate daily logs and files paperwork accordingly
- Completes checklists for each shift
- Answers and logs phone calls as needed per department policy
- Pages on-call staff as needed per department policy
- Announces Safety Briefing Meetings and 2:00pm Quiet Time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
