Admissions Operations Analyst (part-time), Darden School of Business (Staff Wage)

University of Virginia • Charlottesville, VA

3d • $26 - $29 • Onsite

About The Position

The Admissions Operations Analyst is responsible for accurate & timely management of the application process for prospective students applying to the graduate business programs. This position supports and assists prospective students, applicants, and the Admissions team in navigating the online application system and associated Slate CRM database platform. This role provides operational support to the team and champions technology solutions for business processes.

Requirements

• High school diploma and at least one year of experience.
• Strong computer skills, including CRM or database experience, are preferred.
• Excellent analytical and problem-solving skills. Proactively seeks additional information as needed to perform job functions and answer questions.
• Attention to detail and ability to thoroughly execute on tasks; excellent organizational skills.
• Demonstrated ability to manage competing and complex priorities.
• Demonstrated ability to collaborate with both technical and non-technical staff.
• Strong interpersonal and communication skills (including verbal and written) to represent the department.
• Self-motivated team player with the ability to handle a high volume of work and meet deadlines.
• Understands and upholds departmental policies and procedures.

Responsibilities

• Serves as the point person for prospective applicants and in-progress applicants via email and phone to answer inquiries, assemble required information and materials to complete application files, troubleshoot and resolve issues. Delivers outstanding, responsive customer service.
• Manages required application materials to ensure authenticity, confirm essential data, and verify degree completion requirements, with a significant volume from international documents requiring additional research/discovery.
• Coordinate and process a high volume of online applications and supplemental application materials (transcripts, resumes, test scores, etc.).
• Processes application records through system inputs in Slate CRM, UVA SIS and related systems; maintains and resolves issues with the integrity of the database.
• Manages domicile application process in coordination with the UVA Office of Virginia Status
• Oversees application verification process, in collaboration with external partner organization
• Performs scheduling tasks to support interview and event management.

Benefits

• This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED