Admissions Officer; Samuel Curtis Johnson Graduate School of Management
About The Position
The Admissions & Scholarship team at the Samuel Curtis Johnson Graduate School of Management is dedicated to attracting, selecting, and matriculating a highly talented and diverse MBA student population. Reporting to the Director of Admissions Operations, the Admissions Officer plays a key role in supporting the admissions process for Johnson's residential MBA programs through applicant evaluation, candidate interviews, and recommendations to the Admissions Committee. This position also serves as a primary point of contact for prospective students, providing personalized guidance from inquiry through application submission while promoting a thorough understanding of Johnson's programs, admissions requirements, career resources, and student experience. In addition to supporting recruitment and admissions activities, the Admissions Officer coordinates interview logistics, contributes to admissions events and campus visits, and partners with colleagues across the school to deliver an exceptional candidate experience. This is a full-time, three-year term position with the possibility of renewal based on funding, performance, and business needs. As a member of the Cornell community, the successful candidate will foster a culture of belonging by demonstrating collaboration, respect, inclusion, and a commitment to supporting the success and wellbeing of others.
Requirements
- Bachelor's degree or equivalent combination of education and experience, with at least two years of admissions experience.
- Ability to anticipate applicant needs in alignment with office goals and think critically and creatively about process improvements and application management.
- Demonstrated ability to take initiative, exercise sound judgment and decision-making, maintain strong attention to detail, and manage multiple priorities while meeting time-sensitive deadlines.
- Excellent written and verbal communication skills, with the ability to provide exceptional customer service and build strong relationships with a variety of stakeholders.
- Experience modeling values that support inclusion, belonging, and wellbeing.
- Commitment to working in an organization that values diversity, equity, inclusion, anti-racism, and wellbeing.
- Ability to advocate for and effectively support individuals from a broad range of backgrounds, identities, and experiences.
- Demonstrated ability to cultivate inclusive and equitable relationships with students, faculty, staff, and community members.
Nice To Haves
- Previous experience using admissions CRMs and technologies such as Salesforce, PeopleSoft, Hobson’s ApplyYourself, Linvio, Sumo, and Image Now systems.
Responsibilities
- Review and evaluate MBA applications, assessing academic achievement, professional experience, leadership potential, and other admissions criteria.
- Conduct applicant interviews and provide recommendations to the Admissions Committee to support admissions decisions.
- Serve as a primary point of contact for prospective students, providing personalized guidance throughout the admissions process.
- Engage with prospective students through phone, email, virtual office hours, and admissions events to support recruitment and application conversion.
- Coordinate admissions and enrollment processes, including applicant tracking, interview scheduling, and onboarding activities for admitted students.
- Collaborate with colleagues across the Admissions & Scholarship team and campus partners to support a seamless candidate experience.
- Support admissions events, information sessions, and other recruitment initiatives.
- Maintain accurate applicant and student records while ensuring compliance with university policies and data privacy requirements.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
