Admissions Officer, Atlanta

Strayer Education, Inc.•Chamblee, GA

1d•$20 - $31

About The Position

Under general supervision, the Admissions Officer handles student recruitment in a fast-paced, results- and compliance-driven environment. The role helps prospective students enroll at Strayer University by responding to inquiries, conducting phone interviews, guiding applicants through the application and enrollment process, and meeting performance objectives. The position also works with other functions to provide information about programs, financial options, and academic prerequisites so prospective students can determine whether Strayer meets their educational needs. The position is based at the Atlanta campus, with a typical office setting and/or remote work. Travel of approximately 10% may be required.

Requirements

Detail-oriented, focused on achieving results, and able to maintain high ethical standards and comply with University policies and regulations.
Energy and determination to provide valuable and timely service to prospective and newly enrolling students.
Strong computer skills, including Excel and PowerPoint.
Excellent oral and written communication skills.
Must be authorized to work in the United States; visa sponsorship is unavailable.
Must be able to travel 10% of the time.
Must be able to lift 10 pounds and move within the office, including between floors.
Must be able to work more than 40 hours per week when business needs warrant.
Must be able to access information using a computer, communicate up and down the management chain, and cope effectively with stressful situations.
Strong mental acuity, dependable attendance, and punctuality.

Nice To Haves

2–5 years of proven customer service and/or sales experience is highly preferred.
A bachelor’s degree or equivalent is highly preferred.

Responsibilities

Make a sufficient number of outbound calls and respond effectively to prospective student inquiries.
Set phone interview appointments.
Interview prospective students to understand their educational backgrounds, future goals, and objectives.
Explain the benefits of attending Strayer University, including its academic programs, locations, and course offerings, and recommend appropriate courses of study.
Assist prospective students with applications and review their admission qualifications.
Enroll new students; confirm the appropriate basis of admission, satisfaction of prerequisites, and ordering of previous college transcripts when applicable.
Ensure prospective students’ admissions files are complete and assist with initial registration.
Partner with Student Services, Academics, the University Registrar’s Office, and other departments to finalize enrollment.
Follow University policies and procedures and applicable federal, state, and accrediting agency rules for recruitment.