Admissions Officer

St. George's University•Englewood, CO

4d•Hybrid

About The Position

The Admissions Officer is a member of the Medforth Global Education (MGE) Admissions team, assigned to support Rocky Vista University (RVU). Based at RVU’s Colorado campus in Englewood or Montana campus in Billings, the officer guides prospective, applicant, and accepted students through the admissions journey, providing a responsive, student-centered experience from application submission through matriculation. The position works within MGE’s admissions structure and collaborates with RVU programs, faculty, staff, and campus partners to support university enrollment goals. The role advises applicants, manages application files and communications, supports enrollment activities, and maintains accurate applicant records in Salesforce and related admissions systems. The officer manages an assigned applicant portfolio, tracks progress toward enrollment goals, responds to inquiries within 24–48 hours, and provides cross-coverage for RVU admissions operations. The position is based on-site at the Colorado or Montana campus. After the first 90 days, a hybrid schedule of three days on campus and two days remote per week may be acceptable, based on departmental needs and supervisor approval. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional evening and weekend activities. Occasional travel may be required.

Requirements

Bachelor’s degree required.
Strong commitment to student-centered service and inclusive, respectful communication.
Excellent written and verbal communication and relationship-building skills.
Strong attention to detail, organization, independent judgment, and ability to manage competing deadlines.
Comfort using Salesforce or similar CRM platforms, application systems, and Microsoft Office tools.
Ability to collaborate effectively with faculty, staff, and applicants across multiple programs and campuses.

Nice To Haves

Degree in education, business, marketing, human services, or a related field.
Three to five years of experience in higher education admissions, recruitment, enrollment, student services, or a related customer-facing field.
Experience managing applicant relationships and high-volume administrative workflows.

Responsibilities

Serve as a primary point of contact for prospective, applicant, and accepted students across assigned RVU programs.
Provide accurate information about RVU programs, admissions requirements, timelines, curriculum, outcomes, and relevant financial considerations.
Build supportive relationships through timely email, phone, Zoom, and in-person communication.
Help students understand application steps, outstanding requirements, and next steps toward enrollment.
Review submitted applications for completeness and compliance with published program requirements.
Track outstanding application materials, contact applicants about missing items and deadlines, and advance eligible, complete files through the admissions process.
Coordinate supplemental application invitations and subsequent processing according to established RVU procedures.
Monitor admitted students and support completion of enrollment requirements to reduce attrition before matriculation.
Partner with RVU recruitment staff, program leadership, Financial Aid, Registrar, Bursar, and Student Services.
Support applicant events, interviews, orientations, and enrollment activities as assigned.
Collaborate across the Colorado, Montana, and Utah campuses and other RVU programs as needed.
Maintain complete, accurate, and timely applicant records and communications in Salesforce and related admissions systems.
Respond to applicant inquiries within 24–48 hours and escalate complex issues appropriately.
Manage an assigned applicant portfolio, track progress toward enrollment goals, and identify barriers requiring follow-up.
Provide cross-coverage for RVU admissions operations and complete additional projects assigned by MGE admissions leadership.