Sealife San Antonio: Admissions Host (Part-time)

Merlin Entertainments • San Antonio, TX

2d • $13

About The Position

The Admissions Host provides excellent customer service to guests entering SEA LIFE San Antonio, sharing information about the attraction’s products through positive guest interactions. Hosts may be assigned to Admissions, Retail, Guest Experience/Ride Operations, or Food and Beverage, with duties depending on their assigned area. The role involves welcoming guests, answering questions, facilitating purchases and admissions, and supporting attraction operations. Other duties may be assigned, including tasks reasonably expected within the scope of the role.

Requirements

• Must be at least 16 years of age; Ride Operators must be at least 18 years of age.
• Excellent customer service skills.
• Enthusiasm for representing the brand and a fun, positive attitude.
• Strong communication and interpersonal skills.
• Ability to work independently or as part of a team.
• Ability to deal with large crowds and prioritize multiple guests.
• Ability to maintain a high level of enthusiasm while doing repetitive work.
• Reliable and punctual.
• Ability to obtain licenses or certifications required for essential job functions or by law.

Nice To Haves

• Previous transactional experience.

Responsibilities

• Greet and welcome guests with eye contact and a smile.
• Answer questions about ticket packages, pricing, products, recommendations, menu offerings, and food products.
• Direct and assist guests with kiosk purchases.
• Sell and scan tickets and annual passes at the point of sale.
• Learn and meet upselling sales targets; achieve revenue goals.
• Facilitate admission for groups, field trips, and birthday parties.
• Deliver personalized guest interactions and exemplary customer service.
• Operate automated point-of-sale systems; take orders and process payments.
• Stock merchandise.
• Prepare food and drinks and maintain food safety standards.
• Maintain working knowledge of rides and exhibits and provide accurate information.
• Operate rides and usher or guide guests through the attraction.
• Perform other duties as assigned and tasks reasonably expected within the scope of the role.

Benefits

• Medical, dental, and vision coverage.
• Paid time off (PTO).
• Free Merlin Magic Pass entry for friends and family to parks and attractions.
• Recognition programs and rewards.
• 401(k) program with company matching contributions.
• Tuition reimbursement.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed