Admissions Director

Avamere•Burien, WA

2d•Onsite

About The Position

An Admissions Director in a long-term care facility is responsible for managing the entire admissions process, including marketing, generating new referrals, and ensuring a positive experience for residents and their families. May oversee staff, maintain accurate records, and work with various departments to ensure smooth transitions for new residents.

Requirements

Must have a minimum of 2 years of experience with resident admissions in a long/short term care facility.
Must be familiar with Electronic Medical Records.
Knowledge of CMS guidelines and Medicare, Medicaid and managed care coverage plans criteria.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in using healthcare and office software platforms.
The ability to work in a fast-paced, crisis-prone environment.
Advocacy skills with a focus on resident-centered care.
Prior experience in resident advocacy, medical records, medical billing, and collections.

Nice To Haves

Prefer experience with Point Click Care (PCC).

Responsibilities

Develop and implement marketing strategies to attract new residents, conduct tours of the facility, and provide information about services.
Establish and maintain relationships with hospitals, discharge planners, case managers, and other referral sources to generate a consistent stream of referrals.
Oversee the admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
Coordinate with insurance providers to verify coverage and obtain necessary authorizations.
Manage and supervise admissions staff, providing training, guidance, and support.
Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
Effectively communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
Must be knowledgeable on federal and state laws regarding medical records.
Review and audit admissions, discharges, change of condition, and other pertinent records on nursing units.
Ensure that registries are properly maintained for admission and discharge of residents.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.

Benefits

Comprehensive medical, dental, and vision plans.
Low individual and family deductible.
401 (k) Plan: After 90 days of employment, with matching program.
Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
EAP Canopy with unlimited telehealth mental health visits.
Continuing Education and Higher Education Reimbursement.
Generous employee referral bonus program.
Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
Opportunities for growth and development within the company.
Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.