Admissions Counselor

University of Arkansas System•North Little Rock, AR

30d•Onsite

About The Position

The Admissions Counselor at University of Arkansas Pulaski Technical College will assist prospective students with the admissions and enrollment processes. This role involves understanding admissions procedures, data systems, and financial aid policies to guide students effectively. The counselor will manage a caseload, potentially specializing in specific programs like Early College or International Students, and contribute to college recruitment activities. Maintaining student confidentiality and providing excellent customer service are key aspects of this position.

Requirements

Bachelor's degree (Other educational efforts in conjunction with proven experience in streamlining systems to improve processing efficiencies may be substituted in place of a bachelor’s degree)
Excellent interpersonal, communication, and customer service skills are required.
General computer and web knowledge are required.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Experience in a secondary or post-secondary setting working with students and admissions or recruitment experience is preferred.

Responsibilities

Assist prospective students with the completion of the application for admission and procurement of needed documents.
Become familiar with all data systems used to correctly process student applications to the college.
Proactively contact students as needed to verify data and correct/update data as needed.
Understand UA-PTC registration and advising processes in order to facilitate students from the admissions process to enrollment.
Manage a specific admission program or student population such as Early College, International Students, Baptist Health, or Adult Education.
Using strong customer services skills, make appropriate service and resource referrals.
Maintain and ensure confidentiality of student academic records and personal information.
Assist in college recruitment activities as requested.
Understand the financial aid policies and processes and provide general information; understand general awards and scholarship processes.
Other duties as assigned.