Admissions Counselor

Naropa University•Boulder, CO
•Hybrid

About The Position

Reporting to the Associate Director of Admissions, the Admissions Counselor will represent Naropa University to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. The successful Admissions Counselor will exhibit superior customer service and professionalism throughout daily interactions and communications with students, including interviews, phone calls, email and information sessions. Implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreach to external individuals and groups. Must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.

Requirements

  • Bachelor’s degree
  • 1-2 years of applicable/relevant experience in higher education, customer service, sales, or a related field
  • Intermediate to advanced knowledge of Microsoft Office Suite, Microsoft Outlook, Explorer, data base entry/management and social networking programs/platforms
  • Valid Driver’s License unrestricted for at least 3 years, a satisfactory driving record, and ability to drive locally and regionally as part of work activities
  • Experience working with students and families of diverse backgrounds underrepresented in higher education.
  • Excellent interpersonal, organized analytical, and verbal and written communication skills.
  • Strong presentation skills.
  • High personal level of motivation, strong sense of initiative and self-direction.
  • Without Bachelor’s degree, for consideration candidates must have minimum of five (5) years of prior experience as an Admissions Counselor at a college or university.

Nice To Haves

  • Education/training specific to role
  • Prior experience in contemplative education
  • Bilingual or conversant in Spanish

Responsibilities

  • Manages personal portfolio of student applicants, including but not limited to recruitment, inquiry conversion, application review, financial aid counseling, and yield work.
  • Develops and maintains relationships with prospective students and families from the inquiry stage throughout the application process utilizing various networking and communication tactics and platforms.
  • Represents the University at various recruiting events: school visits, fairs, open houses and receptions.
  • Presents workshops for high school students.
  • Plans and executes regional and national recruiting trips, including scheduling, travel accommodations, budget management, database entry, and follow-up.
  • Provides on-campus interview sessions.
  • Hosts group and individual information sessions and offers campus tours as required.
  • Maintains up-to-date information on Naropa’s programs, planning and policies through attendance at performances and student club meetings, networking with students and colleagues, and participation on University committees and sub-committees.
  • Stays up-to-date on best practices in the admissions/enrollment management field via list-serves, conference attendance, and research with particular attention to international, transfer, veteran, and returning student fields.
  • Acts as Designated School Official, including but not limited to participation in SEVIS training, reviewing documentation for international students, and issuing immigration documents.
  • Provides recruitment leadership for one or more of the following prospective student segments: veterans, international students, first-generation college students, students of color.
  • Provides on-campus admissions event coordination and execution.
  • Stays up-to-date on matters related to the ADA and student accessibility.
  • Maintains accuracy of student records in institutional databases, including biographical information, test and education records, etc.
  • Continuously collects admissions data based on KPIs identified by Vice President of Marketing and Enrollment Management.
  • Assembles and reports on data in relation to University and departmental strategic goals.
  • Other duties as necessary.

Benefits

  • medical
  • dental
  • vision
  • FSA
  • HSA
  • employer-paid short-term and long-term disability
  • employer-paid life insurance and accidental death and dismemberment
  • employer-sponsored pre-tax retirement savings plan
  • variety of voluntary, employee-paid supplemental insurance plans
  • sick leave benefits
  • vacation and personal time
  • generous tuition remission opportunities for themselves and their family members
  • participation in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP)
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