Admissions Counselor

Indiana Wesleyan University•Marion, IA

9d•Onsite

About The Position

The admissions counselor position promotes the University and its programs to prospective students and their communities. The admissions counselor manages a caseload of students to identify, recruit, admit and matriculate successfully into the University, its programs and community. The goal is accomplished through building relationships with the student and their family, sharing opportunities available to the student at IWU and encouraging them on their next steps. Engagement varies by season but includes travel, hospitality during campus visits and extensive communication with families (including phone calls).

Requirements

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Bachelor's Degree Required
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Exceptional communication skills across multiple mediums, including written and presentation as well as with technology (phone conversation, video chat, text, email, social media, etc.)
Strong interpersonal skills, including emotional intelligence, friendliness/warmth, and conversation skills
Capable of operating comfortably, effectively and efficiently in MS Office systems
Good time management and organizational skills

Nice To Haves

Experience in admissions, sales, case management, or marketing/communications is strongly preferred, but not required
Demonstration of a clear commitment to pursuing the greatest good for students and communities, including promoting student success
Demonstration of a clear commitment to working effectively with individuals from diverse communities and cultures
Experience as an IWU alumnus or employee is preferred, but not required

Responsibilities

Meet or exceed enrollment goals through sustained effort
Monitor and adjust strategy to help meet historic benchmarks for yield and acceptance percentage
Meet or exceed campus visit goals for the assigned territory
Assist other counselors with meeting their goals
Provide successful handoff of matriculated students
Initiate frequent and meaningful communication (telephone, text, social media, notes, email, etc.) with students and parents at all steps of the recruitment process
Engage in meaningful communication with key influencers of students, including parents, guidance personnel, pastors, and alumni to assist in recruiting
Meet with and host prospective students and their guests when visiting campus, including campus tours, hosting them for meals and chapel, walking them to appointments, etc.
Collaborate with office leadership to develop a plan for managing the assigned territory that reflects an understanding of demographic, economic, and cultural nuances
Plan and execute travel around assigned college fairs that include visiting relevant high schools and engaging churches and pastors as advised
Participate in informal and formal territory events, including site visits, camps, conferences, and church gatherings, in coordination with the Wesleyan church and other partners
Schedule, promote and host receptions in recruiting region
Engage with conference guests via booth set-up, stage-time, dinner receptions, evening activities, and conference activities
Coordinate recruitment efforts with student service areas, academic programs and other units (e.g. athletics, honors college, etc.)
Maintain updated knowledge of IWU programs, services, expectations, culture, etc. (e.g. new majors, chapel program focus, co-curricular experiences, student services processes)
Communicate the value of a Christ-centered education in a manner that recognizes potential students come from diverse theological backgrounds
Understand and effectively communicate the cost of attendance along with the return on investment of an IWU degree
Represent all university values without discrimination
Thoroughly evaluate all travel efforts to improve systems and methods on an ongoing basis
Readily assist admissions team members with admissions events and needs, including visit days, assisting when team members are unavailable, etc.
Assist with other duties and tasks when needed or as assigned