Admissions Counselor

The Ohio State University • Newark, NJ

2d • $19 - $20 • Onsite

About The Position

As a member of the admissions team at The Ohio State University at Newark, the Admissions Counselor will spend the greatest amount of time through the year performing job responsibilities related to managing a recruitment territory, executing territory-specific recruitment activities and events, and using data to make recruitment decisions. This role involves developing and maintaining positive relationships with high schools, community-based organizations, and community colleges. The counselor will travel to these institutions and college fairs to represent The Ohio State University, with possible travel within the state of Ohio up to 7 weeks per year. Additionally, the position requires making recruitment calls to prospective students and utilizing the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies for timely and accurate database entries regarding student application information, call/email/text activity, and other processes. Additional responsibilities include counseling and corresponding with students, families, university departments, and other stakeholders regarding application and enrollment policies, procedures, and general information via phone, email, and in person. The role also involves conducting large and small-group presentations, learning and maintaining knowledge of office and university areas to direct questions, researching and resolving problems, assisting with recruitment events and projects, coordinating recruitment for special programs (e.g., transfer, veterans, College Credit Plus), serving as a coordinator for administrative tasks supporting recruitment and enrollment, carrying out steps and coordinating with colleagues and campus partners, participating as an active community member of the admissions team, and completing special assignments.

Requirements

• Bachelor’s degree or equivalent experience in an appropriate field
• Program planning and implementation
• Excellent oral, written and interpersonal communication skills
• Familiarity with office desktop technology
• Early morning, evening, and weekend hours required

Nice To Haves

• Knowledge of CRM and other recruitment technology platforms
• 1-2 years related experience preferred

Responsibilities

• Managing a recruitment territory
• Executing territory specific recruitment activities and events using data to make recruitment decisions
• Developing and maintaining positive relationships with high schools, community based organizations, and community colleges
• Traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year
• Making recruitment calls to prospective students
• Learning and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes
• Counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person
• Conducting large and small-group presentations
• Learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests
• Researching and resolving problems in a timely manner and escalating them when appropriate
• Assisting with on and off campus recruitment events and projects
• Coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus
• Serving as the coordinator for administrative tasks that support recruitment and enrollment of new students
• Carrying out steps and coordinating with colleagues and other campus partners to achieve success
• Participating as an active community member of the Ohio State Newark admissions team through membership on committees
• Completing special assignments and other duties as assigned

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost
• Paid time off, including sick and vacation time and 11 holidays
• State retirement plan or an alternative retirement plan, both with generous employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level