Admissions Counselor

Acadia • Henderson, NV

12d • Onsite

About The Position

Seven Hills Hospital provides compassionate care to adults, adolescents, and seniors facing mental health issues, alcoholism, and drug abuse. Our patients receive individualized treatment from highly-skilled therapists and board-certified psychiatrists. At Seven Hills, we uphold a high standard of care and addiction rehabilitation, offering a relaxing therapeutic environment conducive to holistic healing.

Requirements

• Bachelor’s degree in a social services field required (if state allows).
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

Nice To Haves

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
• First aid may be preferred based on state or facility.

Responsibilities

• Respond to inquiries about the facility within established policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility checks to ensure patient benefits are active at the time of admission and communicate findings to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admissions and transfers from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients, including medical comorbidity information, is received prior to patient admission, when possible.
• Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to the patient or their family.
• Prepare and maintain appropriate medical record documentation to facilitate authorization from payors.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system and complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers, acknowledging and working to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted, ensuring they receive appropriate follow-up care and referrals.
• Demonstrate a sense of urgency regarding patient safety and provide excellent customer service.
• Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.
• Perform other functions and tasks as assigned.

Benefits

• Competitive compensation with industry leading annual performance-based bonus opportunity
• Comprehensive benefits including medical, dental, and vision insurance
• 401(k) with company match to support your financial future
• Stock-based awards, giving you a stake in Acadia’s success
• Generous paid time off for vacation, sick days, and holidays
• Professional development & leadership training to sharpen your skills
• Career mobility within Acadia’s nationwide network of 250+ facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level