Admissions Counselor

Winston-Salem State University•Winston-Salem, NC

26d

About The Position

Do you have a passion for guiding students on their educational journeys? Are you excited about the opportunity to make a meaningful impact in higher education? Winston-Salem State University seeks a friendly, enthusiastic, dedicated Admissions Counselor to join our team. As the first point of contact for students, parents, and high school counselors, you will play a crucial role in attracting and enrolling the next generation of Winston-Salem State University students.

Requirements

Outstanding communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work both independently and as part of a team.
A genuine passion for helping students and a commitment to higher education.

Nice To Haves

Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.

Responsibilities

Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.
Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
Provide personalized support to ensure each student’s application is complete and submitted on time.
Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community.
Address any concerns or questions, making the transition to college as smooth and stress-free as possible.
Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
Track and report on enrollment metrics, helping identify trends and improvement opportunities.
Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.