About The Position

Belmont Behavioral Health System is seeking a clinical professional to facilitate admissions, clinical intake assessments, and utilization review processes. The role helps ensure continuity of care at the most appropriate level and supports the use of patients’ benefits and resources. The position works overnight from 7 p.m. to 7 a.m. on rotating Saturdays and weeks.

Requirements

  • Current licensure required for the area of clinical specialty, such as a current RN license, CAC, or other clinical counseling or therapy license designated by the state.
  • CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • Master's degree in a social services field, such as psychology, counseling, social work, sociology, health administration, or nursing; RN preferred.
  • One or more years of experience in mental or behavioral health working with individuals in a clinical or observational capacity preferred.
  • First aid may be required based on state or facility.

Responsibilities

  • Respond to facility inquiries within facility policy timeframes.
  • Develop therapeutic relationships with patients and families.
  • Verify benefit eligibility and communicate eligibility to the business office and the patient or significant other.
  • Collaborate with medical and psychiatric personnel on recommendations for pending referrals.
  • Coordinate admissions and transfers from referral sources and between levels of care within the facility.
  • Maintain knowledge of milieu management.
  • Promptly communicate projected admissions to designated internal representatives.
  • Obtain clinical information from referral sources or patients, including medical comorbidity information, before admission when possible.
  • Schedule and complete pre-admission assessments when applicable, consult with the admitting physician, and communicate disposition recommendations to patients or families.
  • Prepare and maintain medical record documentation to support authorization for the requested level of care.
  • Complete initial pre-authorization for treatment and admission before admission when possible, within payor timeframes.
  • Admit patients in the registration and accounting system and complete admission and consent forms with them.
  • Maintain a positive, empathetic, and professional attitude; acknowledge and work to resolve complaints when patient needs are not met.
  • Prioritize patient safety and provide excellent customer service.
  • Coordinate appropriate follow-up care and referrals for patients who are not admitted.
  • Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or according to individualized supervision guidelines.
  • Perform other functions and tasks as assigned.
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