Admissions Counselor (Administrative Coordinator)

Oregon Health & Science University•Portland, OR

4d•Onsite

About The Position

The Admissions Counselor plays a dual role supporting both the outreach and enrollment efforts of the university. This position is responsible for developing and executing recruitment strategies to attract a diverse and qualified applicant pool, while also managing the end-to-end application review and processing workflow. Serving as an admissions counselor with a focus on graduate programs, this individual provides personalized guidance to prospective students from initial inquiry through enrollment.

Requirements

Four years of general office or secretarial experience; OR An Associate’s degree or certificate in office occupations or office technology and two years of general office or secretarial experience; OR A Bachelor’s degree and two years of general office or secretarial experience; OR An equivalent combination of training and experience.
2–4 of the required years of professional experience should be in college admissions or student services.
Strong communication, organizational, and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Proficiency with CRM systems (e.g., salesforce), Microsoft Office Suite, and virtual communication tools.
Valid Driver’s License
Ability to perform the job duties with or without accommodation.

Nice To Haves

Master’s preferred in higher education, student affairs, or related field.
Experience with both recruitment and application processing in a university setting.
Knowledge of best practices in holistic application review and student engagement.
Familiarity with a specific student population (e.g., transfer, international, nursing, first-gen).
Bilingual or multilingual abilities

Responsibilities

Develop and implement recruitment plans for assigned graduate programs
Represent the university at college fairs, school visits, community events, and virtual sessions.
Deliver presentations to prospective students and families about academic offerings, application procedures, financial aid, and student life.
Build and maintain strong relationships with college advisors, and community-based organizations.
Advise and counsel prospective students on admissions requirements, timelines, and program options.
Counsel denied applicants on ways to strengthen application for future years.
Manage application files for assigned programs, ensuring timely and accurate processing of documents.
Review applications and supporting materials in accordance with admissions policies and program-specific requirements.
Ensure data integrity in the admissions software, student information system, and reporting tools.
Collaborate with operations and technical teams to troubleshoot application or system issues.
Assist other Admissions Counselors with processing as needed
Serve as a liaison to academic departments and support units to align recruitment and processing efforts.
Coordinate with marketing and communications on outreach materials, email campaigns, and social media content tailored to prospective students.
Assist in organizing and executing on-campus and virtual recruitment events, open houses, and admitted student days.
Report on recruitment trends, applicant conversion rates, and yield strategies.
Make data-informed recommendations to improve the recruitment pipeline and streamline processing procedures.
Participate in staff training, professional development, and process enhancement initiatives.