Admissions Counselor

Keiser University • Miami, FL

4d

About The Position

Keiser University is seeking driven, energetic Admissions Counselors to help prospective students discover educational paths and navigate the enrollment process. Admissions Counselors assess students’ skills and interests, provide personalized guidance, and act as advisors and motivators from initial inquiry through enrollment. The role calls for creativity, strong interpersonal communication and public speaking, customer service proficiency, and comfort using technology. Candidates with experience in retail management, insurance, or recruitment and a focus on exceptional customer service are identified as a good fit.

This is a full-time position that includes some nights and Saturdays to accommodate prospective students’ schedules. Counselors also need to adapt to changing environments and adjust their work schedules as needed.

Requirements

• Bachelor’s degree.
• Proficiency in Microsoft Office.
• Strong written and verbal communication skills.
• Public speaking experience.
• Strong work ethic and a dedicated, driven mindset.
• Flexibility to work nights and weekends as needed.

Nice To Haves

• At least 1 year of recruiting experience.
• At least 3 years of customer service experience.
• Experience in retail management, insurance, or recruitment, with a focus on exceptional customer service.

Responsibilities

• Contact prospective students by phone, provide information and personalized guidance, and build rapport.
• Engage students in conversations to understand their skills, interests, aspirations, and educational and career goals.
• Guide students through the admissions process from initial inquiry to enrollment, maintaining regular communication and providing excellent customer service.
• Recommend program options aligned with students’ career aspirations and promote the value of Keiser University’s programs.
• Present information sessions to groups of prospective students and their families.
• Collaborate with the admissions team to achieve campus goals and contribute to the university’s success.
• Maintain accurate, up-to-date records in the student information system.
• Adapt to changing environments and work schedules as needed.

What This Job Offers

• Job Type: Full-time