Admissions Counselor II

University of Southern California • Los Angeles, CA

8d • $66,962 - $86,397 • Onsite

About The Position

The Admissions Counselor II will support the recruitment and admissions functions for graduate MBA programs for Working Professionals at USC Marshall School of Business, Marshall Graduate Admissions. This role focuses on prospective student outreach, recruitment, relationship management, and enrollment growth, while also evaluating and selecting applicants. The position involves developing and maintaining relationships with prospective students, responding to inquiries, conducting advising, representing the MBA programs at recruiting events, and implementing outreach strategies. A key part of the role includes reading and evaluating applications, conducting interviews, and serving on the MBA Admissions Committee to participate in application review and admissions decisions. The Admissions Counselor will collaborate with various USC and Marshall departments to support recruitment initiatives and ensure effective communication with prospective students and applicants. The ideal candidate is an energetic, organized admissions professional skilled in engaging prospective students, building relationships, evaluating candidates, presenting to diverse audiences, and contributing to enrollment growth, while managing multiple projects and priorities.

Requirements

• Bachelor’s degree required
• 3 years of experience in admissions
• Experience recruiting and advising working professionals, adult learners, or nontraditional students.
• Knowledge of Salesforce used in higher education admissions or related function
• Knowledge of Microsoft Office applications
• Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
• Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience
• Minimum Field of Expertise: Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs

Responsibilities

• Executes recruitment and outreach strategies to attract qualified prospective students to MBA programs for Working Professionals and manages prospective student relationships throughout the recruitment and admissions funnel, from initial inquiry through application and enrollment.
• Conducts proactive outreach and personalized advising through telephone, email, web conferences, information sessions, presentations, and other engagement channels, providing guidance on program offerings, admissions requirements, application processes, financial aid, deadlines, and enrollment considerations.
• Plans, coordinates, and participates in recruitment activities, including information sessions, webinars, class visits, networking events, fairs, conferences, and other events; develops and delivers presentations to prospective students, employers, professional organizations, alumni, and other audiences.
• Develops and maintains relationships with prospective student populations, corporate partners, professional organizations, alumni, and other external stakeholders to expand the recruitment pipeline and support enrollment goals.
• Collaborates with marketing and communications teams to implement recruitment campaigns, outreach initiatives, and prospective student communications and engagement strategies.
• Maintains accurate and timely records of prospective student and applicant interactions in CRM/database systems and uses recruitment data and reports to monitor engagement, identify opportunities, and support recruitment planning.
• Reads, evaluates, and assesses applications for admission using established criteria, policies, rubrics, and guidelines, exercising professional judgment in evaluating applicants' academic preparation, professional experience, leadership potential, and overall fit with the program.
• Serves as an active member of the MBA Admissions Committee, participating in application review, candidate discussions, deliberations, and admissions decisions, and presents applicant evaluations and recommendations as appropriate.
• Coordinates and conducts admissions interviews and provides detailed evaluations and feedback to the Admissions Committee.
• Applies admissions criteria consistently and equitably and maintains current knowledge of USC and Marshall admissions policies, procedures, academic programs, and requirements.
• Provides exceptional customer service and timely follow-up to prospective students and applicants throughout the recruitment and admissions process.
• Stays current on trends in graduate management education, professional MBA programs, adult learner recruitment, and enrollment management practices.
• Supports recruitment planning, yield activities, admitted student engagement, orientation, and other initiatives designed to support enrollment and student success.
• Represents USC Marshall and its MBA programs professionally at recruiting events, conferences, and other external engagements.
• Works evenings and weekends and travels occasionally as needed to support recruitment events, conferences, and other outreach activities.
• Performs other related duties as assigned.

Benefits

• health benefits for staff and their family with access to the renowned university medical network
• eligibility for retirement plans with employer contributions
• tuition benefits for staff and their family
• free Professional Development classes
• central Los Angeles location with easy access to commuter trains, buses and free tram pick up services
• discounts to sporting and other campus events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level