Admissions Counselor II

University of Southern California • Los Angeles, CA

1d • $65,895 - $74,703

About The Position

The USC Dana and David Dornsife College of Letters, Arts and Sciences is seeking an Admissions Counselor II to join Master’s Student Services (MSS). MSS provides admissions and advising support to prospective and current students across Dornsife master’s and graduate certificate programs. The team collaborates and cross-trains to provide students with consistent support from application through graduation, helping them navigate their academic journeys and achieve their goals.

The Admissions Counselor II provides support and guidance to master’s and graduate certificate students, including prospective and current graduate students. The role handles admissions counseling and communications, application follow-up, and admissions decisions in consultation with faculty where appropriate. It also supports scholarship selection, recruitment initiatives, student events, and informational materials, while providing leadership and guidance to other admissions counselors.

This is a fixed-term position. The salary range is $65,895–$74,703. A resume and cover letter are required.

Requirements

• Bachelor’s degree, or a combination of experience and education that substitutes for the minimum education requirement.
• Two years of experience, or a combination of education and experience that substitutes for the minimum experience requirement.
• Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs.
• Resume and cover letter.

Nice To Haves

• Experience in higher education, specifically working with admissions and recruitment.
• Strong communication and interpersonal skills.
• Knowledge of student development theories and academic policies.
• Experience with data analysis and assessment to inform admissions and recruitment initiatives.

Responsibilities

• Counsel prospective and current graduate students.
• Advise prospective students and their families on university admission policies, procedures, and educational opportunities.
• Follow up on applicant inquiries, evaluate issues, and offer solutions to problems and requests regarding admission.
• Communicate with prospective students in person and through telephone, email, CRM systems, and social media about application status.
• Ensure confidentiality and compliance with the Family Educational Rights and Privacy Act (FERPA).
• Make admission decisions for graduate programs in accordance with admission guidelines, consulting with faculty where appropriate.
• Identify and select scholarship recipients based on eligibility requirements.
• Assist with planning and executing recruitment strategies and programs.
• Assist in preparing or updating bulletins, newsletters, handbooks, guides, fact sheets, and brochures.
• Plan and coordinate student events, including orientation, receptions, and open house events.
• Maintain current knowledge of policies, procedures, and regulations concerning admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, and other student services.
• Provide leadership and guidance to other admissions counselors performing similar work.
• Perform other related duties as assigned or requested; the university may add or change duties.

Benefits

• Health benefits for staff and their family, with access to the university medical network.
• Eligibility for retirement plans with employer contributions after six months of employment.
• Tuition benefits for staff and their family.
• Free professional development classes.
• Access to commuter trains, buses, and free tram pickup services.
• Discounts to sporting and other campus events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level