Admissions Counselor II

University of Southern California • Los Angeles, CA

3d

About The Position

The USC Dana and David Dornsife College of Letters, Arts and Sciences is hiring an Admissions Counselor II for Master’s Student Services. The team provides admissions and advising support to prospective and current students in Dornsife master’s and graduate certificate programs, working collaboratively to offer consistent support from application through graduation. The position counsels and advises prospective and current graduate students, supports admissions and recruitment activities, and helps students navigate university policies and academic requirements. This is a fixed-term position.

The counselor communicates with applicants through in-person meetings, telephone, email, CRM systems, and social media; responds to application inquiries; and, where appropriate, makes admission decisions in consultation with faculty. The role also supports scholarship selection, recruitment strategy and event planning, student communications and publications, and provides leadership and guidance to other admissions counselors.

Requirements

• Bachelor’s degree, or combined experience and education as a substitute for the minimum education requirement.
• Two years of experience, or combined education and experience as a substitute for the minimum experience requirement.
• Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs.
• Resume and cover letter are required.

Nice To Haves

• Experience in higher education, specifically working with admissions and recruitment.
• Strong communication and interpersonal skills.
• Knowledge of student development theories and academic policies.
• Experience with data analysis and assessment to inform admissions and recruitment initiatives.

Responsibilities

• Counsel prospective and current graduate students.
• Advise prospective students and their families on university admission policies, procedures, and educational opportunities.
• Follow up on applicant inquiries and evaluate and offer solutions to admission-related problems and requests.
• Communicate with prospective students in person and through telephone, email, CRM systems, and social media about the status of admission applications.
• Ensure confidentiality and compliance with FERPA.
• In consultation with faculty where appropriate, make admission decisions for graduate programs in accordance with admission guidelines.
• Identify and select scholarship recipients based on eligibility requirements.
• Assist in planning and executing recruitment strategies and programs.
• Assist in preparing or updating bulletins, newsletters, handbooks, guides, fact sheets, and brochures.
• Plan and coordinate student events, including orientation, receptions, and open house events.
• Maintain current knowledge of policies, procedures, and regulations relating to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, and other student services.
• Provide leadership and guidance to other admissions counselors performing similar work.
• Perform other related duties as assigned or requested.

Benefits

• Health benefits for staff and their family, with access to the university medical network.
• Eligibility for retirement plans with employer contributions after six months of employment.
• Tuition benefits for staff and their family.
• Free Professional Development classes.
• Easy access to commuter trains, buses, and free tram pickup services.
• Discounts to sporting and other campus events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level