Admissions Counselor I - Admissions and New Student Programs
About The Position
Southeast Missouri State University’s Office of Admissions and New Student Programs is seeking a professional to advise students and families on the college search and enrollment processes. The Admission Counselor will manage a recruitment territory, develop recruitment strategies, and execute outreach in their assigned territory. The successful candidate will be a self-motivated, results-oriented, energetic professional who can succeed working independently. They will be a member of the University’s admissions and new student programs team – a team that is student-focused and committed to offering personal support for every student to persist in college and complete their degree. This role is integral to the University’s enrollment management efforts and responsible for developing new student enrollment to meet institutional goals.
Requirements
- Bachelor's Degree
- Demonstrated experience in sales or customer service environment
- Proficient in the use of technology tools used to manage information, including the Microsoft Office Suite
- Excellent verbal and written communications skills
- Great relationship builder and conversationalist
- Committed to delivering exceptional customer service
- Excels working independently with minimal supervision
- Skillsets in time management and organization
- Ability to work in a collaborative environment
- Demonstrates innovative approaches in problem solving
- Exercises sound judgment
- Ability to travel extensively with or without accommodation and work alternate work schedules including evenings and weekends
- Ability to lift and carry 50 pounds of publications and display materials with or without accommodation
- Possess a valid state driver’s license
Responsibilities
- Guide new students through college visit, application, and enrollment steps within an assigned geographic territory
- Develop relationships with prospective students, family members, and high school counselors
- Collaborate with school districts to deliver early awareness, financial aid, and college planning presentations
- Implement recruitment activities such as application workshops, webinars, and information sessions
- Travel regularly, including evenings and weekends to visit schools and attend college fairs
- Provide presentations to small and large groups
- Host community-based events, support on-campus special events, and meet daily with campus visitors
- Conduct 1:1 recruitment outreach daily by video and audio calls, email, text and in-person
- Engage with students on social platforms (e.g., ZeeMee, College Vine)
- Maintain accurate student records in the University’s customer relationship management (CRM) and student information systems (SIS)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
