Admissions Coordinator

Asbury VillageLubbock, TX
$22 - $25Onsite

About The Position

The Admissions Coordinator is responsible for managing the Health Center admissions process and for establishing and maintaining an open, effective communication between the facility and referral sources, physicians, and third party payers. Carillon fully embraces a culture of hospitality, expecting employees to greet residents, employees and guests warmly, by name and with a smile, treat everyone with courteous respect, strive to anticipate needs and act accordingly, listen and respond enthusiastically in a timely manner, hold themselves and one another accountable, embrace and value differences, make everyone feel important, ask "Is there anything else I can do for you?", maintain high levels of professionalism, and pay attention to details. Employees are also expected to promote a healthy community culture for all residents and employees, encompassing eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational.

Requirements

  • Good working knowledge of Medicare Part A and certification procedures.
  • Must possess excellent written, oral and interpersonal skills, as well as the ability to manage multiple priorities in a time-constrained environment.
  • Requires good judgment to plan, perform and set-up sequences within standard procedures.
  • Requires analysis of facts and information for action following established guidelines.
  • Must have effective communication skills, both oral and written.
  • Work as team and assist all other department members when needed.
  • Be able to work cooperatively with other healthcare professionals and other departments within the system.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.
  • Must communicate with internal and external contacts in a professional manner.
  • Have the ability to maintain a professional relationship with physicians, patients, visitors, and staff by demonstrating appropriate interpersonal skills and demeanor.
  • Must be able to work efficiently with frequent interruptions.
  • Must be able to move freely throughout the facility.
  • Must be free from communicable disease.

Nice To Haves

  • Experience in a long-term care setting desired.
  • One year Admissions Coordinator experience in a health care setting preferred.

Responsibilities

  • Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.
  • Functions as the Health Center public relations person, providing tours of the facility and pertinent information regarding admissions as well as occasional off-site visits to hospitals and doctor’s offices.
  • Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.
  • Reviews all admission related paperwork with the resident and or/responsible party including Medicare Part A coverage and non-coverage procedures.
  • Maintains all non-medical record related paperwork in an admissions file for each resident.
  • Processes all Medicare denial letters, Medicare certification and re-certifications according to Medicare regulations.
  • Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.
  • Collects and reports data reflecting daily/monthly census of residents in the Health Center noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.
  • Maintains an accurate list of number of days an independent living resident resides in the Health Center.
  • Coordinates utilization review for new admissions covered by Medicare Part A.
  • Maintains complete confidentiality regarding admission information and resident records.
  • Assists in coordinating admissions/transfers/discharges with other departments.
  • Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights.
  • Responsible for abiding by all Carillon policies and procedures to include the Code of Ethics and the principles and standards set forth for conducting the business and affairs of Carillon, Inc.
  • Responsible for abiding by all Carillon policies and procedures relating to HIPAA.
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