Admissions Assistant Parkside Villa

Legacy Health Services • Middleburg Heights, OH

2d • Onsite

About The Position

Are you passionate about helping others and ensuring a smooth transition into care? Join our team as an Admissions Coordinator, where you’ll play a vital role in welcoming new residents and supporting their journey with compassion and professionalism. This is a comprehensive description of an Admissions Coordinator position, which is central to a healthcare facility's operation.

Requirements

• A minimum of one year in a health care setting is required.
• Strong computer skills are necessary.
• Exceptional customer service skills.
• A compassionate approach to resident care and family support.

Nice To Haves

• Experience in marketing, admissions, and sales.
• Experience using PointClickCare (a common healthcare software).
• Experience using Microsoft Office.

Responsibilities

• Manage the entire admissions lifecycle for new residents, from initial inquiry to welcome and orientation.
• Evaluate admission referrals (from hospitals, agencies, etc.) to ensure the resident's needs align with the facility's medical, clinical, and financial criteria.
• Track inquiries/referrals weekly and maintain the facility's waiting list.
• Build and maintain strong referral relationships with key sources like hospital case managers, social workers, and community agencies.
• Serve as a facility representative by providing tours to potential residents and families.
• Provide support to residents and family members during the admissions process.
• Welcome new residents and provide their initial orientation.
• Ensure all necessary forms and documentation are completed timely and accurately in accordance with laws, regulations, and facility guidelines.

Benefits

• A strong sense of purpose and community
• Opportunities to grow your career in skilled nursing, assisted living, rehab, long-term care, and hospice
• Full-time nurse practitioner support and interdisciplinary collaboration
• A workplace that values your unique contributions and encourages continuous learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed