ADMISSIONS ASSISTANT

Edmonds Post Acute•Edmonds, WA

1d•Onsite

About The Position

Under the direction of the Admissions Director, the Admissions Asst is delegated the administrative authority, responsibility and accountability necessary to carry out assigned duties. The primary purpose of the position is to obtain required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by the Admissions Director. This position is responsible to the Admissions Director. The role involves demonstrating knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions, appreciating the importance of maintaining confidentiality of resident and facility information, and demonstrating honesty and integrity at all times in the care and use of resident and facility property. The assistant must be able to read, write, speak and understand the English language, communicate well, and possess the ability to make independent decisions when circumstances warrant such action. They must be able to deal tactfully with personnel, residents, visitors, and the general public, remain calm during emergencies, work effectively with other personnel, and minimize waste of supplies and misuse of equipment. The position also requires the ability to pursue new methods and principles and be willing to incorporate them into existing admission practices, follow written and oral instructions, and be tactful, possess a cheerful disposition and enthusiasm.

Requirements

High School graduate or equivalent
1 year clerical experience
Ability to operate office equipment
Possess basic knowledge of computers and related equipment
Ability to perform data entry
Ability to organize office files, reports, and other, as needed
Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of weight measurement, and volume
Must have exceptional communication and customer service skills, and be empathetic
Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies
Must be able to read, write, speak and understand the English language
Must be able to communicate well
Must possess the ability to make independent decisions when circumstances warrant such action
Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public
Must be able to remain calm during emergencies
Ability to work in an unstructured environment with various communities
Must be well groomed
Must work effectively with other personnel
Must be tactful, and posses cheerful disposition and enthusiasm
Willingness to attend and participate in in-service educational classes and in facility functions as required
Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination

Responsibilities

Ability to type 40 WPM, and use 10-key calculator by touch
Possess basic knowledge of computers and associated office equipment
Perform accurate data input
Assist in interviewing residents/guardians and obtaining required information and signatures, including discussion of room rates, billing procedures, visitor/guest privileges, restrictions, resident care procedures as appropriate
Assist in the orientation program for residents/personnel in accordance with established policies and procedures
Prepare identification records for resident
Maintain accurate record of available beds
Admit, transfer and discharge residents in accordance with established policies and procedures
Develop and maintain business relationship with Discharge Planners (DCP’s), Case Management team members (CMT’s), Hospital Specialists (HS), and Physicians (Dr.’s)
Maintain various logs and data pertaining to resident placement status
Maintain detailed data for all aspects of the job being performed, including, but not limited to, room rates, billing procedures, visitor/guest privileges, restrictions, waiting lists, monthly census, etc.
Maintain confidentiality of pertinent resident data
Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
Appreciate the importance of maintaining confidentiality of resident and facility information
Demonstrate honesty and integrity at all times in the care and use of resident and facility property
Minimize waste of supplies, misuse of equipment, etc.
Pursue new methods and principles and be willing to incorporate them into existing admission practices
Follow written and oral instructions
Be knowledgeable in the use of computers, data input and output, etc.
Other duties as assigned