Admissions Coordinator

Newport Healthcare • Brooklyn Park, MN

1d

About The Position

The Admissions Coordinator will act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience. This role involves managing the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction. The coordinator will effectively communicate and clarify information for callers, clients, and families, and respond to phone inquiries with professionalism and courtesy, conveying the benefits of our programs and services. Exceptional organizational skills are required to adapt to shifting priorities while consistently delivering outstanding client support. The role also includes ensuring all necessary documentation is completed promptly and keeping electronic records accurate and current.

Requirements

• High School Diploma or equivalent.
• Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor's Degree preferred.
• 2 years applicable experience in Behavioral Health field preferred.
• Bilingual preferred.

Responsibilities

• Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
• Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
• Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
• Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
• Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
• Ensure all necessary documentation is completed promptly, keeping electronic records accurate and current.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED