Admissions Coordinator

Pinnacle Treatment Centers • Martinsville, IN

7d • Onsite

About The Position

As an Admissions Coordinator at our Martinsville, Indiana location, you will play a key role in supporting patient access to care. This position is responsible for coordinating admissions and discharges, verifying benefits, and supporting intake and referral processes to ensure a smooth and compassionate experience for patients and families entering treatment.

Requirements

• High school diploma or equivalent
• Proven experience developing and maintaining referral relationships and networking strategies
• Strong interpersonal, verbal, and written communication skills
• COVID-19 vaccination or approved exemption, per policy

Nice To Haves

• Undergraduate or graduate degree from an accredited college or university preferred (relevant experience may be considered in lieu of a degree)
• Three (3) to five (5) years of intake or admissions experience preferred, ideally in behavioral healthcare

Responsibilities

• Coordinate admissions and discharges for patients
• Verify insurance benefits and eligibility
• Assist with utilization review by supporting billing coordination with the corporate office
• Coordinate and collect co-pays, deductibles, and other patient fees at admission, during treatment, or at discharge
• Assist with arranging patient payment plans as needed
• Serve as a liaison to patients regarding insurance benefits and coverage
• Schedule and complete admission assessments and required documentation
• Support performance improvement initiatives aligned with organizational goals
• Perform other duties as assigned

Benefits

• 18 days Paid Time Off (PTO)
• 401(k) with company match
• Company-sponsored training and certification opportunities
• Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED