Admissions Coordinator
About The Position
Are you looking for meaningful work where your efforts will support our organization’s mission to change lives by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences? Do you want to work in culture of servant leadership where employees feel welcomed, valued and empowered? If you answered “YES”, then consider joining our Team at Devereux Advanced Behavioral Health! Being an Admissions & Utilization Review Coordinator at Devereux has its Advantages. As an admission and utilization coordinator you will ensure efficient admissions process to meet the requirements and needs of the Center with adherence to Regulatory, Licensure requirements and strives to exceed referral needs and expectations. You will need superior customer service and interpersonal skills. You will ensure funding authorizations and re-authorizations are current; facilitates tracking of additional support services. You will works with variety of proprietary and funder electronic systems. You will work closely with Clinical and Admissions teams regarding the MCO and insurance funding authorizations. Responsibilities include third-party liability (TPL), MCO continued stay reviews and packet submissions, MCO authorizations, 1:1 tracking, funding verification, appeals and denials processes. Assists Admissions when and where applicable. You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND–the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment, among other benefits!
Requirements
- Bachelor's degree in Human Services, Social Work, Psychology, Marketing or related field.
- At least one-year experience in customer service or preferably in the mental health/behavioral health or intellectual disabilities field.
- Computer skills including Microsoft Word, Excel, database management, and spreadsheets.
- Strong interpersonal, customer service and organizational skills.
- Detail oriented and meticulous.
- Team player and facilitator.
- Able to use leadership skills.
Responsibilities
- Ensure efficient admissions process to meet the requirements and needs of the Center with adherence to Regulatory, Licensure requirements and strives to exceed referral needs and expectations.
- Ensure funding authorizations and re-authorizations are current.
- Facilitate tracking of additional support services.
- Work with a variety of proprietary and funder electronic systems.
- Work closely with Clinical and Admissions teams regarding the MCO and insurance funding authorizations.
- Manage third-party liability (TPL), MCO continued stay reviews and packet submissions, MCO authorizations, 1:1 tracking, funding verification, appeals and denials processes.
- Assist Admissions when and where applicable.
Benefits
- Tuition assistance
- Generous paid time off
- M-F day shift work schedule
- Opportunities to work with internal and external customers
- Professional development and job advancement
- ASCEND career accelerator program
- 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate)
- Student loan repayment
- Comprehensive health and welfare program
- Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
- Continuing education assistance
- 403(b) retirement plan with matching benefit
- Voluntary/employee paid supplemental life and accident coverage
- Employee assistance / work-life balance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
