Admissions Coordinator

The Community Solution • Chicago, IL

3d • Onsite

About The Position

The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.
• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Nice To Haves

• Bachelor’s degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Benefits

• generous paid time-off
• medical and dental coverage
• company-paid life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts (FSA)
• tuition reimbursement
• professional development
• regular employee appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level