Admissions Coordinator

PACS

2d•$29 - $30•Onsite

About The Position

Peninsula Post Acute is seeking a compassionate, organized, and motivated Admissions Coordinator to join our team. The Admissions Coordinator plays a vital role in ensuring a smooth, welcoming, and efficient transition for new residents and their families. This position serves as a key point of contact throughout the admissions process and works closely with hospitals, referral sources, residents, families, and interdisciplinary teams to coordinate timely and compassionate admissions. The ideal candidate is highly organized, detail-oriented, professional, and comfortable working in a fast-paced healthcare environment.

Requirements

Prior experience in admissions, healthcare, skilled nursing, long-term care, or a related setting is strongly preferred.
Knowledge of Medicare, Medicaid, insurance verification, and authorization processes preferred.
Experience working with hospitals, referral sources, case managers, or healthcare providers is a plus.
Excellent communication, interpersonal, and customer service skills.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Professional, compassionate, and positive approach when interacting with residents, families, and healthcare professionals.
Proficiency with Microsoft Office and electronic health record (EHR) systems.
Ability to handle sensitive and confidential information with professionalism and discretion.
Strong problem-solving and follow-up skills.
Ability to work effectively both independently and as part of an interdisciplinary team.

Responsibilities

Serve as the primary point of contact for prospective residents, families, hospitals, physicians, case managers, and referral sources.
Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
Assist with insurance verification, authorizations, Medicare/Medicaid processes, and financial eligibility requirements.
Provide facility tours and communicate information about services, programs, and the admission process to prospective residents and families.
Collaborate with nursing, social services, business office, and administrative staff to ensure a seamless admission experience.
Prepare, organize, and distribute admission packets and required documentation.
Follow up with hospitals, physicians, case managers, and other referral sources to ensure timely and complete transfer of information.
Communicate professionally and compassionately with residents and families throughout the admissions process.
Support facility marketing, referral development, and community outreach efforts as needed.
Maintain confidentiality of resident and facility information at all times.
Perform other duties as assigned.