Admissions Coordinator

ROSE HILL CENTER INC•Holly, MI

2d•Onsite

About The Position

Rose Hill Center is seeking an Admissions Coordinator to manage incoming inquiries, guide prospective residents and their families through the application process, and build relationships with referral sources. This role involves maintaining databases, coordinating tours, representing the organization, and contributing to marketing and admissions efforts.

Requirements

Bachelors’ degree in marketing, social services, or related field, or equivalent education and experience.
Two years related experience in non-profit health care setting preferred.

Responsibilities

Answer, respond to, and screen incoming inquiries regarding services offered by Rose Hill Center and provide additional information and direction for next steps.
Provide application and releases of information forms to prospective resident, families and referral sources.
Schedule and conduct on-site tours / visits for prospective resident, families, and referral sources.
Enter data regarding inquiries and maintain CRM database.
Maintain CRM database of former residents and their families.
Assist in establishing strong and effective external relationships with community-based marketing entities relating to referral development, admissions, and potential partnerships with programs and services.
Research and initiate contact with new referral sources, in coordination with supervisor.
Develop and maintain database for on-going contact; develop a process for continuous, on-going contact with families who have expressed interest in Rose Hill.
Maintain referral files / schedule professional visits in coordination with Outreach.
Maintain other program information and files.
Appropriately represent Rose Hill on and off site.
Coordinate with participants in external events.
Serve on Admission / Marketing Committee.
Maintain minutes of the Admissions Committee meetings.
Create and maintain monthly reports used by the admissions department.
Prepare correspondence to families regarding decisions made by the Financial Assistance Committee.
Other related duties as assigned.