ADMISSIONS COORDINATOR - FULL TIME

MENA REGIONAL HEALTH SYSTEM•Mena, AR

3d•Onsite

About The Position

At the direction and control of the Supervisor of Admissions, the Admissions Coordinator is responsible for pre-registering and registering all patients coming into the Hospital and ancillary departments of Mena Regional Health System. Must exhibit an ability to work independently in a high stress environment and exemplify the ability to multi-task with a relatively small margin of error. May be required to work evenings, nights, and/or weekends on a regular or as needed basis. Other duties as assigned.

Requirements

High school diploma or GED
Working understanding of medical terminology, ICD-10 Codes and Procedure Codes
Prior experience preferred
Reaching and grasping with arms and hands
Proofreading and checking documents for accuracy
Using a keyboard to enter or transform words or data
Hearing in normal and soft tones
Ability to read and understand written English words and sentences
Ability to communicate orally and in writing in English words and sentences
Ability to understand spoken English words and sentences
Ability to communicate with others by telephone and e-mail
Good computer skills

Responsibilities

Monitors alarm systems and parking lot and follows contact protocol as needed
Price procedures and collect monies with an appropriate receipt
Run medical necessity on all orders and call MD for corrections
Call Surgery Team for after hour surgeries
Communicate effectively and tactfully with all patients and visitors
Pre-register and register all patients including emergency room, inpatient, observation, outpatient and surgery with accuracy
Ability to change a patients admit status when notified
Collect all co-pays, deductibles, deposits for patient’s accounts with receipts
Daily deposit
Answer switchboard
Receipt payments
Direct visitors which may include walking them to their destination
Page doctors and nurses
Monitor ambulance radio and alarms
Provide population specific care- i.e. Language Line, Speak Clearly, ADA accommodations
Assist ER physicians and nurses with transfers
Review returned mail and find correct addresses
Folding and stuffing statement and mail outs
Respond to patients and patient families in a courteous manner both on the phone and in person
Relay timely telephone/visitor messages, taking accurate information
Proficient in the use of computer and all office machines
Ensures accurate completion of all clinical and financial forms related to patient visits
Regularly works as scheduled and follows attendance policy
Understanding, supporting and promoting the organizational values inherent in the philosophy of Mena Regional Health System
Performing job duties in a manner which demonstrates the values of Mena Regional Health System and its commitment to customer service
Ability to use good judgment with good computer skills
Complying with Human Resources policies and procedures to include adhering to the dress code.
Practice regular and punctual attendance