Admissions Coordinator- Cayuga Addiction Recovery Services Men's Residence- Full Time- Days

Cayuga Medical Center•Village of Trumansburg, NY

38d•$19 - $24•Onsite

About The Position

The Admissions Coordinator at Cayuga Addiction Recovery Services' Men's Residential Treatment Facility manages the intake process and serves as the first point of contact for prospective clients and their families. The role verifies insurance coverage, conducts clinical screenings, and coordinates transitions into residential care. The coordinator explains program features and protocols with compassion, handles inquiries and referrals, manages bed availability, and coordinates with clinical staff, the program director, service providers, and insurance carriers. The role also supports regulatory and confidentiality compliance and participates in multidisciplinary team meetings. The position is based at Cayuga Addiction Recovery Services' Men's Residential Treatment Facility in Trumansburg, New York. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with no travel expected. Compensation is $18.50–$24.00 per hour, plus benefits.

Requirements

At least an associate degree in Chemical Dependency or Human Services.
2–3 years of experience in a substance use disorder (SUD) treatment facility, including at least 1 year in intake or admissions.
Proficiency in Excel, Microsoft Word, Teams, and Outlook email.
Ability to manage competing priorities and high intake volumes while maintaining accuracy.
Ability to follow intake workflows precisely to minimize operational bottlenecks and administrative delays.
Excellent communication and interpersonal skills, including the ability to interact effectively with healthcare professionals and resources.
Ability to maintain confidentiality and follow healthcare privacy regulations and internal policies.
Frequent hand and finger use, such as operating a computer keyboard.
Ability to lift and carry items up to 40 pounds, with or without reasonable accommodation.
Ability to stoop, kneel, or crouch for tasks such as retrieving items from low shelves or filing in low drawers.
Ability to sit, stand, or walk for extended periods.
Capacity to operate job-related equipment, with or without reasonable accommodation.

Nice To Haves

Bachelor's degree in Psychology, Social Work, Counseling, or a closely related Human Services field.

Responsibilities

Accurately enter applicant data into electronic medical record (EMR) systems.
Conduct initial clinical intake phone screenings to assess appropriate level of care and whether applicants meet admission criteria.
Explain program features, benefits, and protocols clearly, with compassion and authenticity.
Respond professionally and empathetically to calls, emails, and referrals, and assess whether individuals meet program criteria.
Manage bed availability and admissions to maintain optimal occupancy rates.
Comply with healthcare regulations and confidentiality laws, including HIPAA.
Build professional relationships with internal and external healthcare providers while embodying the organization's mission, values, and clinical standards.
Collaborate with clinical staff, the program director, and other service providers to support seamless client transitions.
Ensure medical and clinical staff review admissions applications in a timely manner.
Submit required clinical documentation to insurance carriers for prior authorization.
Attend multidisciplinary team meetings.