Admissions Coordinator - Intake/Referral
Sangre de Cristo Community Care - Hospice•Pueblo, CO
•$21 - $24•Onsite
About The Position
At Sangre de Cristo Community Care, our Admissions Coordinators are often the very first voice our patients and referral partners hear. This role is fast-paced, mission-driven, and incredibly rewarding. Every referral represents a patient and family who need our help quickly, and you'll play a key role in ensuring they receive seamless, compassionate care from the very beginning. If you're energized by staying busy, enjoy working under pressure, and take pride in delivering exceptional customer service, you'll fit right in.
Requirements
- High school diploma or equivalent
- At least one year of healthcare intake, admissions, scheduling, or medical office experience
- Typing speed of at least 34 WPM
- Strong computer skills, including EMRs and Microsoft Office
- Excellent organizational and communication skills
Nice To Haves
- Hospice or home health experience
- Medicare, Medicaid, and commercial insurance knowledge
- Prior authorization experience
Responsibilities
- Receive and process hospice, home health, and palliative care referrals by phone, fax, EMR, and secure email
- Verify demographics, insurance, physician orders, and clinical information
- Obtain prior authorizations when required
- Explain services and obtain admissions paperwork and consents
- Coordinate closely with nurses, providers, referral sources, and internal departments
- Maintain accurate referral documentation and tracking logs
- Prioritize urgent referrals while managing a high daily workload
- Participate in daily team huddles and planning meetings
- Protect patient confidentiality and maintain HIPAA compliance
- Deliver exceptional customer service during what is often a stressful time for patients and families
Benefits
- Competitive pay: $21-$24/hour (DOE)
- Two medical plan options
- Employer-funded HSA ($1,000 individual / $2,000 family)
- Dental and vision insurance
- Benefits begin the first of the month following hire
- Generous Paid Time Off
- Six paid holidays plus two floating holidays
- 403(b) retirement plan with immediate vesting and up to 4% employer match
- Company-paid Life and AD&D insurance
- Free roadside assistance
- Tuition reimbursement
- On-Demand Pay
- Company apparel provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
